The property was so lovely. Check in and out was very easy. The room was beautiful, we had a corner balcony room. Would have been nicer to have a higher room but no complaints. It was so nice to have a bar, restaurant and cafe in the same hotel, however, it was severely understaffed at the bar. When we went to sit down, the server reluctantly sat us and said “there’s a wait, we aren’t trying to serve anyone”. When we said we were just having drinks he said “I guess that’s fine”. I could see the manager having to do service recovery with several other guests who had either been waiting on service or their food was bad. My husband went to bar and waited 30 min for a drink. One bartender who was so slow. He really needed more support. We decided to order the charcuterie plate to go and when we got to the room it was two pieces of cheese a few slices of meat, 6 almonds and 4 slices of baguette. For $31 plus tip? My husband went back down to return it, which they offered to refund and keep. But I couldn’t believe how disappointing that experience was. For a Saturday too. Lunch and coffee service the next day was fine. Just wish our only night away from our son offered a better experience at the bar. Would definitely stay again, just take more bottles for the room.
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