멤피스 멘든홀 커먼스 근처 호텔

Хороший отель , приятный персонал, во всем помогли

공항과 가깝고 위생 서비스는 괜찮습니다. 즉, 일부 객실에는 결함이 있는 문이 있을 수 있습니다. 체크인할 때 확인하세요. 문제가 발생하면 직원이 제 시간에 도와드립니다.

Over the past 1.5 years I have stayed at this hotel 3 times. While the rooms are consistently clean and the general staff very friendly there are two particular issues I have. When travelling the fitness centers are important to me and yet each time I have stayed here the elliptical machine has not worked. The second time I happened to meet the General Manager (Annette?) who promised me she would follow up and if it did not work the next time she would comp the room. Lo and behold it had the same exact issue as the prior two times and was unusable. She was not in until 10am so I wrote her a note and gave it to the front desk clerk who promised to pass it on to her. I reminded her of our conversation, gave her my email and cell and go no response; not even an apology. Given this lack of follow through and false promises I will not stay here again and would advise anyone who cares about working fitness equipment not to do so either.

The young man who checked us in was very nice. The room was strange -- dated, with some of the weirdest furniture I have ever seen in a hotel. It was like we were in Pennsylvania Dutch country instead of Memphis. The fabric headboard had big holes in it with the foam rubber underneath poking out. Towels had strings hanging off and my washcloth had a hole in it. The room smelled odd; this property has some age on it and although some improvements were made at some point, it wasn't enough and it's now too worn. The bed was comfortable enough. The internet did not work and when I complained to the front desk, the person who answered (NOT the nice guy who checked us in) blamed it on our devices. He said he was surfing the web just fine and that no one else had complained. He said I'd have to call another number, which I did, and that turned out to be an internet help desk for IHG hotels. The young man who answered was extremely nice and said that absolutely there was no problem with our devices, but rather with the property's internet. He worked on it for 45 minutes while I was on the phone. That was not how I wanted to spend my evening after traveling all day. He never was able to get the internet to work for us so we ended up using our personal hotspots which we could have done to begin with, but in this day and age there is no reason for the internet not to work seamlessly in a $150 a night hotel room. Breakfast the next morning was adequate. the only bright spot was a young lady named Robin, in housekeeping, who was so sweet and nice to us when we went back to our room following breakfast, to pack up and leave. I was so impressed with her that I gave her a tip and thanked her for her great attitude. We had a reservation to stay at this property the following week on our way back home, but I promptly canceled it and booked a room at the La Quinta down the street. It was wonderful. Avoid this Holiday Inn at all costs; for the most part they are phoning it in.

Hotel has a movie theater playing Elvis movies, pbj bar at 10pm, Elvis themed rooms, coffee shop closes at 2..website says it’s open all day that is only complaint! Very nice place and a must stay for Elvis fans. Can walk down the hotel trail and see Graceland.

투어의 일부로 여기에 머물렀고, 도시의 비즈니스 지역의 Beale Street에서 도보로 약 20-minute 거리에 있습니다. 방은 충분히 멋졌다, 외부 수영장은 조금 평범해 보였다, 직원은 매우 느린 바의 서비스를 제외하고 친했다. 나에게 가장 큰 단점은 우리가 3 박 동안 머물렀고 내 방은 한 번 청소되지 않았다는 것입니다! 매우 실망스러운

My first encounter with Bryon parking my car with his pleasant personality and mannerism was amazing. He was very knowledgeable about Memphis and guided me in every right direction of this amazing city. Afterwards we had the opportunity to speak with Chevalain, Erandy and Chris at the front desk. Their warm welcome to Memphis made my check in and check out process more like being welcomed/departed by family. Ms. Tara did an amazing job cleaning our room daily. Each and everyday our room was spotless. Also Mr. Dee met all our pool needs and made sure water was appropriately cleaned and comfortable for all guests. There were serveral other hotel staff that i didnt get the chance to get their names. But hopefully all the staff get the recognition they deserve at this hotel. This experience with this staff was truly amazing. I look forward to visiting your city again and will certainly stay here. Thank you to such a great family oriented staff.