쉐라톤 멤피스 다운타운(Sheraton Memphis Downtown Hotel)

The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room

Good for business travelers! But parking is only valet for 40$! Expensive!

The property was safe and very inviting. I enjoyed the restaurant, buffet and dining on site. It was conveniently located to the Convention Center. The valet parking was also convenient. Overall excellent place to stay.

A wonderful place to stay for any event at the Renasant Convention Center. Feel at ease with safe parking for your vehicle while you use the skyway to go to the convention center from the hotel. The restaurant and bar are also nice and convenient.

Did not get the size room we booked. Pool was under construction, would have been nice to have prior knowledge before booking. The bathtub/shower had paint chipping off while using the shower. There was left over food from the previous guests in the nightstand and trash left under the chair from where it had not been cleaned properly.

Overall a good stay. The rooms were clean and spacious; the staff was friendly and helpful. It’s unfortunate that the workout facilities were closed for construction.

The hotel was great. The staff was very young. It was a busy weekend and they were being trained. The staff we worked with were GREAT but there were some just standing around every-time. On their phones. So you had both sides of spectrum.

The rooms were filthy and every time the furnace kicked in a horrible musty smell came from the vents. Carpet was filthy and stained.

the restaurant took an hour in half to seat us for dinner. the guy at the front didn’t speak english and looked confused. we finally just ordered a pizza.