더블트리 바이 힐튼 멤피스(DoubleTree by Hilton Memphis)

내 방에는 모기가 있었다. 커피 한 봉지만 있었다. 벽에 있는 온도 조절기가 냉난방 장치를 제어하지 않고 매우 시끄럽습니다. 레스토랑 / 바에는 AC가 없었습니다. 조금 더러워져서 떨어졌습니다. 자동 판매기의 음료 가격은 없습니다.

Our stay was very nice! Great location & great hotel staff! Will be back!

This was a stay over/extension of my stay. It seemed to be a problem for the hotel. The hotel required me to “check out” then “check in” and took another deposit rather than simply extending my keys the evening before so I could stay. Additionally I asked if it was possible to receive a refund for this night since I no longer was required to stay and they said to contact *******. ******* says to contact the hotel.

Hotel did not answer phone when we called from airport for the courtesy shuttle multiple times. Had to call Hilton corporate for assistance. Later we were told by another employee the desk manager was just ignoring calls.

I’ve stayed in thousands of nights in hotels in my life and I don’t think I’ve met so many genuinely nice people who work in a hotel as I did the past few days.

The front staff at night are on point if the the goal is to ignore the guest, stay on your phone, then just say ...no, to an extra pillow. No, there are no "special cookies" when you check in. (And i had heard that was a treat) service when the night crew comes on is non existent. Worst double tree ive ever stayed at. Elevators not working, leaking water everywhere. Yuck.

The property was nothing special, and it felt like they charged what they could for minimal service.

Nice room the only thing that the breakfast wasn’t good they charge $15 per person buffet style but it’s mostly like complimentary breakfast not worth the spending on it

We had No Tv working in our room the lamps had no bulbs to work at the desk area and no one ever answered the phone at the front desk.