호텔 포르탈레스 델 캄페스트레(Hotel Portales Del Campestre)

Hotel staff is friendly. Property is very nice.

This place isn’t what it’s described as. From the outside it looked okay but once we were ready to check in we had to wait until after 3pm. The room was horrible terrible smell the sheets old and furniture musty we reserved a room with two beds instead they fixed a sofa bed and after it was changed by a single bed with a metal dangerous frame. The receptionist couldn’t refund or or relocate the us we couldn’t stay the room smell was so bad we got nausea. At the end we left and had to find another place to stay with since neither the hotel or the application could assist us. My mom is 65 years old and we were basically left in the street while it rained.

Horrible experience. I paid for a room with air conditioning, minibar, full refrigerator in a one story hotel. When I arrived, I was placed in a room with no air-conditioning, no minibar, no full size refrigerator, had to go down the stairs with luggage, and theyvadvised mento open the barless window and use the fan. They moved mento another room the next day but the owner refused to reimburse me for their false advertising and screw up. It doesn't matter if the hotelnis $30 or $400 a night. You provide what the customer pays for! Waste of a hotel!!!

I enjoyed my stay completely. If I go back to Medellin I definitely would stay there again.

The Staff is great,excelent location, good breakfast,the bathroom needs an upgrade.

This is the second time I have stayed at this hotel and it is just as nice of a stay as my first time. The staff is super friendly, professional and very helpful. The room is clean and a very comfortable bed. Thank you very much. I will be back again!

Not a bad hotel, but it needs a little upkeep. Starting to look run down. Also, too easy to hear all the other guests. 6am and other guests are knocking on each others doors and talking loudly in halls. Then when it was time for breakfast there is nowhere to sit for a long time

It is a Peaceful location ! What makes the stay at this bso good is the hotel staff and owners are awesome!

Had a late check in around midnight. No problem with checking in the staff friendly and helpful