토렌사 부티크(Zafiro Beach Boutique Resort)

Not a well maintained property. AC did not work. Rundown. Bell boy was very helpful and very apologetic about the situation.

Tv entertainment was zero. No channels available at all.

A small property but aging. All staff very attentive and responsive. Not enough loungers at the pool

The Zafiro needs a good renovation but is a quiet hotel with room for improvement. Staff was friendly did not always follow through on issues. The internet was an issue in my room which was a bummer. You have to realize it is not a 4/5 star hotel so if you accepting of a few deficiencies it was a great stay and the location and quietness was nice to have.

Didn’t like the fact that the resort allows non-registered guests to come into the rooms after midnight and disturbed the guests. Happened to us for 5 nights of our stay. Other than that we had a great time.

Zafir is a very good value for the money. But it is a quirky property that still needs more upgrading. It used to be a luxury resort, but has faded. The staff is working hard to improve the place; it just takes time. My stay was good.

The only thing i loved about this place was the view other than that everything else was bad at check in the lady at the desk did not know where my room was. the pool was super cold the jacuzzi didnt work

Customer service was bd it took 1hr to fine my reservation, He ended call someone for help and found it it took another 20 min to give me my room Young man look confused. Had trouble with Ac unit started licking it was midnight so didn’t want to bother to call and waste my time chasing room. The next morning they decided to charge me a second reservation that I made 3 reservations and charged me. The young man in the front desk was still working there in morning lack of employees he looked disoriented poor thing they need to hire more staff.