호텔 플라야 마사틀란(Hotel Playa Mazatlan)

The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.

Muy buena estancia del 0 al 10 9 recomendable

I was a little anxious travelling while being 4 months pregnant (we were doing a baby moon/honeymoon), but as soon as we arrived to the playa, all of those worries melted away. The staff are very friendly, the rooms were clean and excellent, and the beaches are taken care of and beautiful. Throughout the day, there is a lot of loud music on the beach, but my husband and I actually really enjoyed this! Lots of reviews on here say they’re annoying, but the music is beautiful and authentic and lots of locals dancing. It was a good energy. The bands wrap it up around dinner time so it doesn’t go ALL day. The vendors are as they would be in any other place in Mexico. Most of them were lovely and we would chat with them. Sometimes the staff would ask why I wasn’t drinking alcohol, and when I told them I was pregnant, they responded in such a loving way and would talk about their own children. It made me feel so comfortable to see some other pregnant women at the resort too. I didn’t really like the food all that much at the Buffett as I found it to be very bland, but being pregnant I may have had food aversions to it. I loved the fresh fruit and yogurt. The other restaurants in the resort are good, but we ended up eating off resort a lot just for more options. I would stay here again!

I have mixed feelings about our stay. On one hand the staff were fantastic. Everyone was kind and helpful! The property itself is pretty as well, it is one of the few resorts along the ***** that we saw that actually had chairs on the beach. However we were disappointed that the swim up bar was closed and therefore the most beautiful pool on the property was a ghost town. We also really struggled with the food. Everything was cold and it all tasted the same. After the first few days we just went off resort and paid to eat elsewhere. The entertainment in the evenings was also not entertaining in the least. It was also VERY noisy - there are bands that play on the beach that are suuuuper loud, so we paid more for an ocean view room and very much regretted that choice. We also found there to be very little sound separation in general and were woken up pretty consistently by people moving through the resort yelling and laughing at 4:00am after a night out. Overall, we won’t be back. But a big thanks to the staff!

Excellent location on the beach and Malecon. Great restaurants close by. Breakfast buffet is acceptable but skip the lunch and dinner. Lots of great restaurants close by.

Good location to many restaurants and shops. The staff is very friendly and readily available for visitors. The bands outside on the beach are a bit loud and annoying but otherwise nice location on the beach.

It is a good location and on the beach. Check in was a little hectic but manageable. The bands outside the hotel were loud and annoying, made it hard to visit with friends. Very friendly staff and helpful.

Food always the same,not a good taste on the food and drinks don't have a big choice ******* app did a mistake on my reservation and the hotel and ******* charge me extra money 👎

Needs a coffee maker with coffee,cream and 2 kinds of suger to make coffee in the morning smile