Booked deluxe apartment with washing machine and full kitchen on Booking com. The owner or whoever communicates with customers replied to my questions and was very aware what kind of apartment I booked and what it contained. And then we arrive after driving a whole day from Namibia and the apartment is not available! And he does not even dare speak to me but transmits his lie through his receptionist, like it was a case of simple miscommunication. Mendacious and opportunistic owner, not to be trusted. I moved to another complex and reported the incident to Booking.
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