레지던스 인 캘러머주 이스트(Residence Inn Kalamazoo East)

The property needs to be updated. The rooms need to be updated. Breakfast was basic. Overall for the price of the room and the Resident inn name this hotel felt substandard. Staff was nice and friendly.

This is a dated property that is in need of repair and remodel. Although it is situated in a pleasant location, it has not been maintained sufficiently. The rooms are large and have adequate appliances but I found a discarded piece of pizza under the sofa that suggests that the rooms are not cleaned very well. The property does not have rooms that are inside a central facility but instead the room doors open onto the parking lot. The one bright spot is that the front desk staff was friendly and welcoming

Concept of the hotel is great but as far as cleanliness it’s horrible. I would not recommend staying here to anyone. It looked like they hadn’t cleaned in months.

Our room was not even clean upon arrival. Carpet was filthy. kitchen counters were filthy. Bug shells on the sheets. The mirrors were cleaned but streaky so they appeared dirty as well. Very dissapointing. We had picked a penthouse suit and it was very dissappinting how disgusting our room was. The staff was friendly but thats not what im paying for. I shouldnt have to clean my room before i can relax i thought thats what house keeping was for. Very disappointed.

Smart Tv could not receive WiFi and when we told the front desk was told that our room had a hard time connecting to the internet and could just cast from our phones. Which we couldn’t. Went for breakfast on Saturday morning and there was nothing. When I went to the front desk to ask when there would be more food. The clerk cam from her office with the smell of eggs and her mouth full and said that the breakfast person called in sick but there were great restaurants in the area.

All staff we encountered were awesome had 3 crazy kids with us very patient and understanding we will definitely be back also very spacious and clean

Toilet was dirty. There was food? Residue on bedside table and one end table. Stale smell.

The manager, front desk staff, and breakfast staff are TOP NOTCH people. The manager knew my needs without my asking. I'll be bringing my kids here for our next family trip. Thanks Marriott Residence manager and staff for an amazing stay!

The room was ok, I had expected a bedroom suite but received one large room. The TV was located in a very odd place to be enjoyed by the bed or couch.