Sant'Angelo, Matera

Valutata la descrizione del sito decidiamo di prenotare questo hotel 5*. Struttura molto particolare, pulita e bella, ma il servizio da 5* non esiste: -Abbiamo dovuto chiamare per organizzare il parcheggio dell’auto e nessuno rispondeva, siamo stati richiamati. -arrivati all’hotel abbiamo richiesto la possibilità di fare un massaggio di coppia nella spa ( dal sito si percepiva fosse all’interno dell’hotel invece è convenzionata presso altro hotel) siamo riusciti a prenotare solamente alla sera per il giorno successivo nonostante la nostra pressione. -alle ore 19 si chiede la possibilità per bere un drink presso l’hotel e la risposta è negativa giustificata dall’inizio orario cena - colazione non da hotel a 5*, poco personale per richieste bevande calde

우리 방은 독특한 동굴이었습니다. 아쉽게도 동굴 뒤편에 위치한 좌석 공간은 조명이 제대로 들어오지 않아 매우 어두웠기 때문에 조금 우울했습니다. 내려가는 유일한 방법은 차를 차고에 두고 예약해야 하는 셔틀을 타는 것입니다. 차고와 셔틀의 가격이 합산될 수 있도록 미리 요금을 설명하지 않습니다!

사랑스러운 장소, 이 호텔을 적극 추천합니다. 훌륭한 위치, 깨끗하고 매우 세심한 직원과 전반적으로 훌륭한 서비스, 맛있는 아침 식사, 저녁 식사 레스토랑에서 뛰어난 훌륭한 음식. 모두 감사합니다.

Lovely hotel, wonderful room (Junior Suite in the Palazietta section). The location is great, but of course requires quite a few stairs even to get to breakfast, and it is a very nice breakfast buffet. But the stairs are worth it for the breathtaking view. Comfortable bed, ample-sized bathroom. Friendly and helpful staff. Easy walk (relatively easy) to the main sights of Matera. Parking is expensive (and was a bit hard to locate) but worthwhile, and the shuttle service brings you right to the hotel. Over all a wonderful experience. We would certainly stay here again if we return to Matera.

Extraordinary lodging and experience. From the excellence in customer service (especially of note is the manager, Antonio, the breakfast manager Maristella and server Martina), to the helpful communications, to the restaurant offerings, our stay was nothing short of magical.

this is a very exclusive hotel, at a very quiet and important point of Matera. out of that tourist mass, less crowded, with an amazing view from most of the rooms, and teracces.The decoration is spectacular, a detailed combination of the local architecture with modern comfortable hotel neccessities. breakfast room is a surprise in a Cave, also with a sunny terrace. The foof is excellent. the most important thing is : eventhough architecturally it is situated in a mixed geography of many small buildings, rooms, they manage the hotel ultra-proffesional, they make no excuses due to their very difficult setting, and serve like a 5*L hotels in a big city. EXCELLENT

One need to be in a reasonable condition to conquer all the hundred steps in Matera, if customer have problems with legs, it's a difficult location 😕. Hotel was clean, service ok. The patio was common with the neighbour room, thus when the neighbour couple started a card game, the table setting became occupied for the rest of the day. A solution could be to have 2 table settings on the patio, it's big enough.

Our room had one of the most beautiful views. The room was simple but with modern connivence. You must be able to clime stairs to access this room. The breakfast was delicious and the staff friendly and helpful. The front desk staff were very nice and helpful.