Was greeted by staff upon check in. Was informed I was going to be in a smoking room even though I reserved a non smoking. When questioned the front desk staff laughed and handed me keys to the smoking room. Upon entering the smell of smoke was over powering, the toilet wouldn’t flush, the pillows were thin and the bed was hard as a rock. Decided it was better to make the 4 hour drive home at 10pm instead of staying there. When we went to check out early I Was rudely told oh well, and I would not be receiving a refund. Have stayed here many times in the past but never again.
번역