베스트 웨스턴 트로이 호텔(Best Western Troy Hotel)

The staff was amazing, but the hotel itself is dated. We stayed in a family bunk room which gave us plenty of room and the bunk beds were fun for the kids. The pool was also in working order and good enough for the kids, but again, the pool room showed its age. Breakfast wasn’t anything special, but had enough to fulfill our needs. The staff did a great job of keeping the food stocked while there was a large surge of people. I’d be giving it a much worse review if the staff were unresponsive, but they tried their best to make our stay a good one.

The hotel and room was clean and the staff was helpful and friendly. It does need repairs and renovations. The toilet was loose, barhroom tile was craked and broken and the sink was cracked. The beds in our room were terrible and uncomfortable.

Towels were super thin. Housekeeping did not visit during our stay. Paint was peeling in the bathroom. Breakfast was okay Bed was comfortable.

Room was clean and nice, staff was friendly and helpful. Only thing I did not like was that the sheets did not fit the bed very well.

We were taveling in blowing snow all afternoon - what a warm, clean, easy access place to stay! There was a family in the pool laughing, and our room on the 3rd floor was warm and roomy! We had a nice breakfast first thing in the morning. Very happy with our stay!

I stayed for 1 night on my trip home. The staff was very friendly and helpful and the hotel is directly off of the highway right between a travel center and a gas station (so very helpful) the room was clean and secure. Only complaints were minor. 1. my microwave didn't work. And 2. The weird institutional greenish lighting in the bathroom was very creepy. For context, I was put in an "accessible" room with a bigger bathroom than standard and the weird florescent lighting did that "hum" and highlighted the bathtub to the point where (with the way that it was framed) it looked kinda like the bathtub from The Shining. At least thats what my exhausted brain conjured when going in there. As I said. Minor complaints that said more about me than the facility.

Room was very nice for the price. I would DEFINITELY stay there again.

Room had 2 bath towels and 2 wash rags - it sleeps 4 and we had reservation for three. Sleeper sofa pulled out, but no sheet, extra blankets or pillows in the room.

The bedroom area was acceptable, the bathroom was not. The toilet rocked on the floor, the shower curtain was orange at the lower seam from rust or mold and the shower drained very slowly, the floor was sticky, the fixtures for towels, and accessibility were all falling off the walls.