Wyndham College Park North / Washington DC Area

Smelled cigarette smoke in the room. No venting in the bathroom, The vending and ice room had no service in it. Unable to obtain ice, snacks or soda. The price should have been lower than what it was for the type of service. No refrigerator in the room.

Hotel was closed for renovations after driving 11hours to get there

We reserved a 1King room advertised as an executive room but when we checked into the hotel and went to our room, it was not the room that we selected on line. He asked the receptionist to change our room to the room that we selected & paid for but we were not accommodated. We were traveling from out of town so changing hotels wasn’t a option for us.

The wait to check-in was over an hour due to systems being down. The lobby was beautiful until I walked to the elevator. One elevator was down. The wall paper on the walls in the hallways was coming off the walls. The room was terrible. The sheets had stains on them and the television wasn’t working well. The bathroom was old and needed to be renovated. The pictures made this hotel look nice but in person it’s horrible. Don’t stay unless it’s a quick trip.

We arrived for a 300pm checkin. We had a wedding next door at 400. There was two people at the counter and two people checking in and we waited 50 minutes to be helped. I still had to get dressed for the wedding so I got dressed in the bathroom lobby and went to the Marriott next door.

The gym was unlocked, open, with dirty restroom (no toilet paper) and soiled toilet…no paper towels - no towels; facing a partially covered empty pool with dirty patio…the breakfast was closed off by dinner chairs and definitely not worth $20!!! The cook/waiter was playing video games at such a loud pitch - it was a really dark environment and paper plates! The room was aged but the beds and linens seemed clean and were cozy…our heat worked well and the water was warm - all very pleasurable and needed for good rest. No microwaves in the room. There was only one in the lobby and the night shift desk worker did not make it easy for us to use with condescending tones (my daughter is a swimmer and needed to warm up breakfast)…the 2 elevators that work were very run down and had duct tape holding the floor lights in place - the third was out of order. The nice part was the allowance of an early check in and late check out - super needed for my busy swimmer

There was no room service, there was Flies in breakfast room, the breads had fungus, the staff was rude, the restaurant and bar was closed. Overall i had a bad experience. I have never had a experience like this in my entire travel life :(

The check-in took an hour and a half. Computers down, chip reader not working, or some other excuses. There were 6 people in front of us when we showed up and only one attendant. When we finally checked in, the room was gross. Stains on the sheets, sticky floor, broken towel rack and very run-down room. Breakfast seemed nice the first day, but the second day looked like leftovers from the first day. Overall, very un-Wyndham-like.

The property had insects, the front desk was quick to change us the room but honestly, this huge insect was big enough to be noticed from the entrance door. We found another later at night after we were settled. One of the kids were sick after they saw it. I will never comeback. It’s really not ok.