I landed up in a short, last minute stay at this hotel after the earthquake, when my upcoming booking got cancelled and my previous one ended. The building is super beautiful inside, if a little tatty in places but the people who work there are awful. Firstly, I was not even given a remote for the aircon in peak summer weather. Not that it mattered because it was broken anyway. When I complained, I was given another room with working aircon but no towel or soap etc. I was also told that the hotel could not even give me number to call a taxi when I wanted to leave. The staff pretended not to understand English whenever I asked for info/anything they didn't want help out with. Also, people smoke cigarettes in the communal areas, making them unusable. Lastly, when I eventually managed to organise somewhere else to stay outside of Marrakech, they forgot to give me my passport back when I checked out. I can't find anyway to contact them and I had no plans to go back to Marrakech. Anyway, if you read your reviews, Hotel Tazi, please give me a way to contact you, so I can get my passport back.
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