What a disappointment. We came all the way here for dinner, only to be turned away by a dismissive security guard who told us, « We have a private event tonight; you can’t get in. » This was incredibly frustrating, especially since we had a confirmed reservation. When we tried to call the restaurant multiple times for clarification, we were met with an unhelpful staff member who claimed that a cancellation email *should* have been sent, but we never received it. To make matters worse, she didn’t even bother to apologize. After a month of planning and looking forward to this dinner, the complete lack of professionalism and courtesy from the staff left us feeling utterly disrespected
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