알 마덴 빌라호텔 앤드 스파(Al Maaden Villa Hotel & Spa)

마지막 날 가족 여행은 수건 2장이 없어 리셉션이 없어 십대 아이들이 훔친 혐의로 수건 2장을 위해 수하물을 열어야 했기 때문에 가족 여행을 망쳤습니다. 그들은 분명히 수하물 안에 있지 않았고 사과도 없었습니다. 업무 일정으로 인해 하루 일찍 떠났고 아이들과 남편이 남아있었습니다. 영국에 기반을 둔 의사로서 저는 Al Maaden의 수건이 필요하지 않습니다. 그들은 정확하게 White Co 품질이 아닙니다. 이것은 Al Maaden에 대한 세 번째 방문이었습니다(2014 및 2018). 모든 것이 악화되었습니다. 빌라가 더럽고, 낡은 가구, 낡은 TV/Wi-Fi 냉장고가 작동하지 않습니다. 전반적으로 우리의 큰 반대입니다. 5개의 광고 2성급 표준은 영국에서 예약하지 않으면 그럴 가치가 없으므로 절대 반환하지 않습니다.

根本不是5星該有的水平，客房服務很慢，做的東西又貴又難吃，廁所裏兩天都有蟑螂，半夜還被蚊子咬了，一開始連沐浴露洗髮水，拖鞋都沒有，早飯也很一般

******* 이 숙박 시설과 관련하여 오해의 소지가 있는 정보를 광고합니다: 숙박 시설 규칙 및 제한 사항; 사회적 거리가 없고, 바닥과 벽이 더럽고, 빌라에 하수 냄새가 나고, TV가 작동하지 않고, 객차에 더러운 얼룩이 있고, 주방에 바퀴벌레가 있고, 거실에 AC 제어 장치가 있지만 AC가 없고, 장치는 24시간 비어 있지 않습니다. 점유 사이에 판매 관리자. Ibtisam과 그녀의 대리인 Bergach는 고객 서비스 및 환대 윤리, 의무 관리자가 부족합니다. 체크아웃을 거부했음에도 불구하고 승인되지 않은 회비를 지불하여 ******* 숙소 규칙 및 제한 사항에 나열되지 않은 수건을 세도록 가정부를 보내지 않고 떠날 수 있도록 했습니다 —- 머물기에 매우 나쁜 숙소

매우 도움이 되고 친절하며 전문적인 호텔 직원. 청결함을 최우선으로 하여, 풍성하고 즐거운 아침식사로 즐거움을 가득 안고 돌아오겠습니다. 눈감고 추천해요

A wonderful family friendly alternative to a hotel. With these villas you get lots of space. We were pleasantly surprised after reading some of the negative reviews. We visited in January and unfortunately the private pool is not heated and therefore way too cold to swim, though I can see how amazing this would be in the summer. Great location in a quiet, secured area about 10-15 minute drive from the hustle and bustle of the Medina. The villa does need some TLC; some sliding doors did not close very well, lobby is a bit run down, strange smells come from the bathroom, poor drainage in the shower... But overall we found it bright, modern, well-located and a great design for our family of 4. The best part was the service - it was impeccable. All staff were friendly, kind and more than happy to help with whatever needs we had- a big thank you to the whole team. It was my son’s birthday and they helped make it a special day by putting balloons in the room and getting a cake and candle for us (many thanks to Mehdi).

The place is located far away from the city center and its a good getaway with your family. PROS: - A huge well structured villa, with great view to private swimming pool. - the breakfast in the lobby is really good, not to be missed. - Indeed privacy - Free parking inside the resort. CONS: - Very old furniture and the whole place needs a proper maintenance. - As the resort is huge and everything is far from each other, you need call for golf car to pock you, which it takes time. - No lighting from the main entrance to reach close the lobby. So be carful while driving inside the resort.

Roomy villas and quiet surroundings! The staff we dealt with was friendly.

I do not know what happened to this place. It must have been beautiful but today looks like without soul and maintenance of the rooms. The gardens are fine and the staff polite. But the awful details of an abandoned place is clear.

Very good hotel in a quiet, closed area. Security at the gates and in the area so you can feel safe al the time. Even after dark. Quiet away from very busy city. You will get nice big house with big bedrooms, bathrooms, kitchen, dinning room and living room. Private swimming pool. No more situation when somebody jump on your back when swimming. Housemaid come everyday to clean up house and man clean up swimming pool and garden. Houses are old but keeped in good condition. Very good breakfast with lots of choices. Staff offer marrokan tea. Hotel looking for deposit when you check in. Good SPA with traditional Hammam. We spend great time in this hotel. Free wifi but be carefull is open.