레 자르딘 드 라그달 호텔 & 스파(Jaal Riad Resort)

서비스가 좋고 사람들이 친절하며 위치가 공항, 기차역, 구시가지와 멀지 않아 고급 비즈니스 및 휴가에 적합합니다.

나쁘다 나쁘다! 먼저 그들은 누군가가 열쇠로 문을 열었을 때 우리가 발견한 방을 뒤섞었습니다! 긴 하루의 여행을 마치고 돌아왔는데 열쇠가 작동하지 않았습니다! 우리 샤워실은 물이 빠지지 않았고 고쳐지지도 않았어요! 매우 시끄럽기 때문에 잠을 잘 계획이라면 여기에 머물지 마세요. 그리고 설상가상으로 리셉션 데스크에서는 절대 전화를 받지 않습니다! 다른 곳에 묵으세요!!

아름다운 호텔. 입구는 전통적인 모로코 스타일로 훌륭합니다. 객실은 매우 깨끗하고 쾌적했으며 매일 잘 관리되었습니다. 데스크 직원은 매우 도움이 되었습니다. 우리가 그곳에 머물렀을 때 매우 조용했습니다. 즉, 레스토랑이 하나만 열려 있었고 스파와 상점은 문을 닫았습니다. 그러나 우리는 매일 저녁 Cat 레스토랑에서 왕족의 대접을 받았고 맛있는 음식도 대접받았습니다. 직원들은 우리를 환영하기 위해 나섰습니다. 별 4개를 준 이유는 풀바와 조식 서비스가 레스토랑의 우수성과 어울리지 않았기 때문입니다. 미지근한 물과 품질이 좋지 않은 시리얼을 곁들인 차를 마셨는데, 숟가락을 구하는 것이 항상 문제인 것 같았습니다! 국제적인 호텔로서 이는 쉽게 해결되어야 하고 해결될 수 있는 문제입니다. 매일 저녁 바에서 공연을 펼치는 사랑스러운 가수 Nawar에게 큰 박수를 보냅니다. 일반적으로 사랑스러운 한 주입니다.

호텔이 훌륭하다는 사실을 제외하고는 많은 것을 말할 수 없습니다. 우리는 그만한 가치가 있는 모든 것을 포함하는 숙박을 했습니다. 바텐더 Salim은 당신을 향한 그의 성격과 친절이 매우 친절하여 휴가를 훌륭하게 만들었습니다. 우리가 갔을 때는 스파를 리뉴얼 중이었음에도 시설은 훌륭했지만, 어쨌든 외부 온도가 사우나 같았기 때문에 스파는 그다지 필요하지 않았다. 마라케시에 오실 생각이라면 이 호텔을 꼭 방문하셔야 합니다 :)

O2 Restaurant의 Mohamed는 매우 도움이되고 친절했습니다. 그에게 너무 큰 문제는 없었습니다. 우리의 필요에 매우 세심한주의를 기울입니다. JAAL RIAD의 모든 직원은 훌륭하며 이 호텔을 100% 추천합니다.

From the moment we arrived at Jaal Riad Resort, we were swept away by its unparalleled charm and hospitality. Every aspect of our stay was nothing short of exceptional. The stunning architecture, the lush gardens, and the tranquil ambiance provided the perfect backdrop for relaxation and rejuvenation. The staff went above and beyond to ensure our every need was met, from arranging memorable excursions to indulging us with exquisite culinary experiences. Our accommodations were luxurious, offering a blend of comfort and elegance that exceeded our expectations. Jaal Riad Resort truly embodies the essence of luxury and hospitality, making our stay an unforgettable experience. We cannot wait to return and create more cherished memories in this oasis of beauty and serenity.

An attractive resort with friendly, helpful staff, but the food offering could have been improved in terms of variety. The resort is beautifully presented, in the style of a riad, with internal courtyards. There is a large swimming pool, which unfortunately is not heated and was therefore freezing cold, even on a day when the temperature was in the high 30s C. All the staff were friendly and helpful, and particular thanks go to Khalid at Reception for the assistance he provided on a couple of occasions. Whilst the resort has four restaurants, there was only ever one open at a time, with the Moroccan restaurant never open during the week, which was disappointing. With the exception of a couple of days when there was a large corporate party at the resort, occupancy appeared to be quite low during the period of my stay, which may have impacted restaurant opening. The quality of the food was fine, but choices were limited, with first courses and desserts always the same at both lunch, at the Pool Bar, and dinner, at The Cat. Having said that, the patisserie provided for dessert, whilst repetitive, was excellent. It would also be helpful if dishes were labelled, as it was not always easy to tell what exactly was on offer.

Great location, so close to the airport and the city centre yet the hotel is lovely and peaceful. We had an all inclusive package and were worried at first due to reviews on here suggesting that alcohol was not included, however, we were very impressed with the selection of alcoholic drinks available. There are lots of sunbeds around the pool and the staff were so helpful and friendly. We will definitely be returning!

On arrival at the hotel, the main reception rooms are beautiful and have a very Moroccan feel. The reception staff were very helpful and friendly. The main outdoor pool area is very pretty, and the palm trees, plants and garden areas are all well maintained. Unfortunately, as we were to discover, this was a case of style over substance. The TUI website that we booked from states that there are 5 restaurants ‘to work your way around’ ‘including a fusion restaurant with a creative menu’. This is not true. There is a buffet breakfast room, a pool bar and the only restaurant in the evening was a self-service buffet in the Cat location. The choice of buffet food remained the same every night for our entire holiday. The waiters did work extremely hard here and were running around but it seemed they could do with more staff. There were never any spoons for eating deserts or breakfast. Neither were there any serving spoons for the salads. Occasionally there were tiny plastic spoons which broke when you tried to eat with them. In the evening the bar served drinks in plastic glasses. 5 Star hotel – I think not! Breakfast was very poorly managed. The waiters seemed to ration the amount of coffee we could be served. This was limited to 1 cup each – unless you were able to ‘sneak’ the coffee pot away. Pancakes were cooked fresh, but left out to go cold, with no spotlights turned on to keep them warm. I also had to ask daily for the chocolate sauce (watered down Nutella) to go with them. The cereals were limited to a choice of 3 but often no milk and again, no spoons. There ware some tiny yogurts – but again no spoons. I had to use a fork. Fresh fruit was limited to sliced orange. Used plates were left on the table for the entire meal. The hotel states that there is an outdoor pool and a heated indoor pool in the spa area. The hotel does not state that the indoor pool is chargeable at 300 MAD/ £23 per hour. This is extortionate. I have never stayed in a 5-star hotel and being charged to use the pool. No wonder we didn’t see anyone using it, despite the couple of rainy days. The gym is supposed to be air conditioned but, on each occasion, when we used the gym there was no air conditioning. It was either not switched on, broken or incorrectly described. There was a lack of working plug sockets in the bedroom. Of the 3 sockets available, we had to use 1 for everything. There was no plug socket near to a mirror to dry my hair. I had to use my iPad camera to see what I was doing. The bathroom mirror was tarnished, and I was unable to use for makeup. Insufficient clean towels were left on a regular basis. The toilet paper was so cheap, it ran out every day and needed replacing. The air conditioning did not cool the room, despite being on the lowest setting. Thankfully we were not staying in the peak of summer. The bedroom & bathroom floor were dirty and had not been washed/cleaned. The fridge in the bedroom was not cold enough to cool water and the balcony