코트야드 바이 메리어트 토론토 노스이스트/마컴(Courtyard by Marriott Toronto Northeast/Markham)

做了Marriott的會員幾年了，第一次覺得非常失望了，其一：辦理入住的時候服務員的態度很差，黑着臉，訂了兩間房間，一間安排在404，樓下還是垃圾站，每天早上8點不到就收垃圾非常吵；其二：連住兩天居然沒有人收拾房間，早上出門的時候已經叫人打掃衞生，結果凌晨回到房間還是沒有收拾；其三：兩個房間的空調很吵令人無法入睡；其四：插座都是松的，浴室插座根本不通電，吹頭髮要在房間裏吹；離店的時候跟前台投訴，那個叫Lucy的女孩衹説免掉我停車的兩天費用共12元加幣做為補償；這家酒店真不值這個價錢，衹是地理位置優越罷了，真不知道這麼多好評是怎麼來的？這是我住Marriott旗下酒店最差的一次

管理的比較好，也乾淨，沒有異味。應該是有幾個華裔在前台，但沒有試驗過中文交流。打電話過去借東西也有響應。就是周邊的商業區，少了一點生活氣息。

硬件設施設備挺好的，就是亞裔前台不能説中文，感覺怪怪的… 設施：齊全 衞生：乾淨 環境：安靜 服務：挺讚的 樓下TD Bank方便國人開户，有中文客服對接…

Dear hotel management team, I am writing this letter to express my satisfaction and provide feedback regarding your hotel. Overall, I am satisfied with the hotel's environment, and the cleanliness is acceptable. However, I am extremely disappointed with the service. I encountered some issues and felt that the quality of service did not meet my expectations. On the other hand, I am satisfied with the indoor facilities, and there are no issues to mention in that regard. I hope the hotel will prioritize the needs of its guests and provide better service. A good service experience is an essential component of a successful hotel, and I believe the hotel has the capability to improve in this aspect. Thank you once again for your time and attention. I hope the hotel can elevate its service level to provide a more superior accommodation experience.

酒店按金到現在都沒有退款

酒店位置方便，樓下有全聚德烤鴨及周邊不錯的日料餐廳，對面是銀行和加油站，到市中心、湖心島和機場開車半個小時左右。酒店停車費6加元，比市中心便宜太多，早餐多選擇套餐現做，不錯。下次來再會選擇這家。

Conveniently located, and fairly a good deal compared to downtown. Friendly and accommodating staff members. However the room condition can be better. Wrinkled sheets had blood looking stains and walls in bathroom has visible yellow stains. The whole bedside socket thing wasn’t secured and popped out with my charger, and the shampoo container in the shower was empty.

房間乾淨 地點很好 周圍全是中國各式餐館 很驚喜 感覺回到中國似的 還有狗不理包子哦

Great location, service was fast. Only thing about the room was the lack of lighting in the room. Bathroom looks like it was cleaned in a rush which is understandable due to the size of the hotel. Parking was not too bad, discounted for hotel guests ($6/night compared to $10/night for everyone else). Close to the highway and a bunch of great restaurants.