아주어 마라 헤이븐

뛰어난!! 고객 서비스는 훌륭했습니다. 깨끗한 물로 객실을 청소합니다. 우리는 매우 안전하다고 느꼈습니다. 나는 모두에게 머물 것을 권장합니다. 음식이 맛있어서 식사가 깔끔했습니다. 직원들은 손님에게 매우 세심했습니다.

Amazing stay

It's a lovely place and a wonderful Masai mara experience, I will definitely choose this place again. The place exceeded our expectations. We think pictures didn't do justice to beautiful place this is. There is so much attention to detail given to the acoustics. Staff is so great and friendly, they make you feel at home. Everyone is warm and courteous. Rooms are super comfortable and luxurious. Hot water bottles provided every night for comfy sleep experience. Food is super nice with a lot of options (even vegetarian and exotic meat varieties). We saw an elephant right across the river while having our dinner at restaurant. They have a nice guitarist who plays great local songs- just during our last night at Prideinn, he played : "Goodbye Masailand, I will come again". Special shout out to Patrick, who took care of us and other staff which ensured our stay was perfect. It was a happy & peaceful place. Location is perfect. There is a bridge that you cross and there you are in the safari world, but you are far enough to be safe. There are guards all night taking a round to ensure safety is maintained.

This was my 6th time in a Safari, and 3rd in Masai Mara. The food was great even compared to other lodges I have been. They have daily live music during meals. Staff were friendly and supportive - they have actively sought ways to help in the dining, bar, rooms. Room was very clean and spacious enough to relax between game drives

Couldn’t have had a better experience; the customer service was over the top. Millie our sweet waitress tended to our every need, and we felt at home! FOOD WAS SO GOOD, and our room, massive, clean and comfortable. We couldn’t have asked for a better stay!

I have travelled to over 50 countries and stayed in some of the best hotels. PrideInn Mara surpassed all service standards I have received anywhere in the world. The location by the Talek river with a footbridge connecting you directly to the reserve was a thrill. The room options were ALL really nice - even the most basic option, which is the tent felt very luxurious and comfortable. But the highlight for us was meeting the friendliest, most attentive, bubbly and caring staff members. From the top down, you can sense the team vibe, the family bond and the world class training that each staff member has been through. Enock the GM took time out of his day to take us around the property and show us every nook and even a walk to the reserve where we walked in the footsteps of hyenas! Milli (my jolly Maasai sister) and Solomon (Solly as I fondly call him, my little bro, who Im still in touch with) along with Ambabi from the restaurant ALWAYS greeted us by name with a big smile and cared for us so well. The chefs cooked some glorious food and we got to try some local specialities. For our anniversary, they showered us with wonderful surprises throughout our stay, including a delicious cake, serenaded us with Maasai dancers and an upgrade to their best lodge by the river. David, our big brother, the mighty Maasaj security who can apparently fight a lion for us, we the friendly face we always looked forward to seeing. The front office staff (Im terrible with names but I think his name was Eddie), Moses and Belamy from Housekeeping, the var staff, the bell girls- they were all wonderful! Our stay at PrideInn is one we will never forget. We went there for the Safari (which was amazing) but never expected the hotel stay to become one of our core memories. As a hotelier myself, I was utterly impressed and all expectations surpassed. Thank you PrideInn! We love you guys and miss you terribly.