Elizabethan Inn

The Hotel Manteo is the new name of the refurbished Elizabethian Inn in downtown Manteo, NC. (SAGA, a notorious land dealing company in the Eastern NC Coast area, is the new owner.) I have stayed in this establishment both before and after the renovation. Here’s my 2 cents worth: The Elizabethan Inn was, frankly, a dump. You only stayed here if you were deep sea fishing and needed a cheap one night stay. There were holes in the walls, rust in the sinks and toilets and rank carpeting from dirt and pets. (Pets are still allowed). Now, the renovations make it less disgusting, but they are the kind of renovations you do for a rental home- floors that aren’t correctly adhered, paint lines that aren’t crisp, good quality fixtures, but cheap plumbing and wiring. The electric touch point vanity mirror was puzzling, as was the beautiful shower stall and rotting bathroom door. The bedding was cloud perfect, the mattress was wonderful and I enjoyed my stay- but this was not in any way a luxury room worth $185/night. I was in town for the Wings Over Water Festival, and spent most of my stay in kayaks, on hiking trails and in wildlife preserves. The hotel is centrally located for OBX activities. The only true complaints I have are that the maid/cleaning staff are prone to forget that there are people in rooms during cleaning hours, and the amount of profanity (particularly the F-bomb) that came out of their mouths while speaking to each other or their friends on speakerphone while they worked was alarming- and I’m a retired middle school principal. The second- completely minor complaint was that the channel changing button on the tv remote was broken. (I left a note.) Bottom line- it was acceptable- but overpriced. I slept well, and was comfortable. There was a fridge, microwave, coffee maker, hair dryer and sound machine available for use. The texts from the main office made check in a breeze. Will I return? Not if I can book a nice bed and breakfast at the same price point.

Whenever one of us opened the door during the day or at night, at least several house flies would come into the room. The paper we were given at check-in indicated that an ice machine was located (outside) by the (single) Gatorade machine on the multi-unit property. And we did find a fly within one of the ice cubes. Several small roaches found the crack in the door and they made their way into the room. It’s evident they had not completed renovation of the room they rented to me. A wall-safe was sitting on the floor and some of the furnishings were far from new. One table was missing part of the table’s leg and the two chairs were obviously not nearly new. Most hotels have hand-holds in the shower, but not this one. We wiped up a spill on the floor and it left a lot of dirt on the paper towel. It made me think that mopping the floor wasn’t a priority for the hotel’s cleaning staff. That made me take a close look at the condition of the floor molding and it wasn’t clean either. The company Hotel Manteo engages to handle reservations sent me a confirmation email. In the email, it stated that I could get a complete refund if I cancelled my reservation before seven days of the reservation date. Multiple calls to the telephone number shown on the confirmation email went directly to voice mail and no calls were returned to me. The email address in the confirmation email was incorrect; emails to the address were always returned as “domain not found.” How could I cancel if they didn’t have a way for me to contact them. After checking in, I was told that I was to text the front desk if I needed to contact them. That should have alerted me to the management’s poor choice to not put a telephone in the room. Broken window locks and dirty windows. Also, no curtains to cover the holes in the window blinds. I'm ashamed that I allowed myself to be taken advantage of in the way I was treated. Please learn from my stupidity. Stay some place else. Any place would likely be better.

1. Higher than most hotels on pet fee of $50. 2. The room was NOT clean! When we went to the office to complain, we were handed a broom and dustpan. A maid unable to speak English was later sent, but she didn't do much other than yell at me calling me "Mama", talking over my attempts to show her what needed to be done. a. The floor was not swept or mopped. See photo of what I swept up in just a portion of the room. More dirt was swept to the outside through the door. b. The room was very dusty on furniture, microwave and bathroom counter. The maid that came, did quickly do that job. c. The toilet was very filthy. The maid did swipe clean the poop splattered inside of the toilet, but left the seat, rim, and base of toilet for me to clean. See photos. It is my guess that the construction workers were using this toilet. 3. We had no wifi access in the room, only in the lobby 4. Just frustrating querks: a.The outside light made the room light all night because there are no curtains. The blinds weren't light blocking. b. The toilet room section is poorly designed where you can't shut the door once seated. The space is very tight. Also, the very loud fan is automatically connected to the one light switch. If you don't like the noise, go in the dark. c. We only had one coffee cup for 3 guests. 5. There was no management available on site. When written after stay, no response from Manager. Would you like to pay $180 (with pet fee) for a one-night stay on a Thursday and have to clean your room? Any compensation would be appreciated.

The hotel has been semi renovated. You can tell there is new fixtures and Mattresses. A coat of paint on the walls. Along with new ver cheap flooring. Room could have been cleaner. But hey on Vacation can deal with a little sand. The pool was very nice and good furniture around it Staffing at the front desk was decent Only had two towels in the bathroom with a room with three people. Was my fault didn’t notice till the morning and didn’t feel like walking to the front desk to get more. The shower was pretty clean but the water pressure was very poor. They gave a restaurant in the hotel which is nice. Could use a little better customer service. The food was delicious. Very doubtful I will return with other places to stay in Manteo at better prices.

This hotel is a MUST! We experienced a bit of delay checking in but the manager Zaine swiftly got things back on track. The customer service was impeccable 👌 Great location, clean and very personable staff. We 😍 it here and will be going back!

I spent the past 5 months staying at the Hotel. The accomodations were excellent!. The staff, from the GM down to the housekeeping personnel made me feel like I was family. I truly felt like I was home. I felt so good staying there that I felt guilty of leaving once I found my new place. I will definitely visit them soon and I do invite anyone that might read this, to stay at Hotel Manteo. It is very nice, clean, and has the upscale feeling to it that you can't find anywhere else around here!

Such a great family stay! We had a fun, relaxing weekend at Hotel Manteo. Our room had a sound machine which was a lifesaver as we forgot ours for our baby. The front desk was so friendly and eager to help us with anything we needed. We had an amazing dinner at the new restaurant located on site. The food and service was amazing. We can’t wait to plan a trip back!

First time staying at Hotel Manteo. The staff was super friendly and helpful. The entire property was super clean. I stay in many hotels and this is one of the cleanest I have ever seen. I will stay here every time that I am traveling in the area.

Initial impression was mediocre. Beds were comfy, however, switch at light on bedside was dirty, most surfaces were dirty upon wiping of water, toilet looked like it had been barely wiped down externally, floors had paint speckled and stains and turned your feet black when walking on them. Not worth the $150 a night if you ask me.