컨트리 인 & 스위트 바이 래디슨 - 맨카토 호텔 & 컨퍼런스 센터(Country Inn & Suites by Radisson, Mankato Hotel and Conference Center, MN)

The staff and room was mediocre at best. They were having conversations that probably should be heard outside of guest areas and another time were on their personal phone.

When we checked in they said there was breakfast witch is a big reason we chose to stay and in the morning the did not have breakfast because the person that did it quit the day before and the manager could not be bothered to come in and do it. Very disappointing.

Staff was really nice and the breakfast was good and had a good selection. The hotel over was clean but smelled like smoke and pool was ice cold and not usable. The hot tub was also out of order and closed so the kids were bummed about that.

Hotel was dated. Carpet appeared dirty and worn. Heating system was in the bedroom but did not circulate well to the living room area.

Way too expensive for condition of property. Supply/demand working in your favor.

If the hot tub is broken, TELL PEOPLE!!!!! I would have cancelled my 2-days stay if I knew the hot tub was not working. They did not tell us when we checked in, either. We were stepping into the hot tub when we discovered it was COLD. I went to the desk (there was no sign indicating it was not working) and the clerk said, "Yeah, they tried to fix it but it won't get hot."

Room was noisy whisteling & clanging pipes & the heater was loud & run down. Very hard bed. Ecpensive for the quality of the suite.

We were very pleased from check-in to check out. Would definately stay again

If a property is going to offer breakfast, continue serving through the entire time offered. There was no food left with 45 minutes remaining of serving time. When I mentioned it to the front desk, zero response other than a nod. I was friendly and kind. It’s a staff teaching moment that needs to be utilized.