카야 시데 - 올 인클루시브(Kaya Side)

Well where do I start? My Husband and I booked this trip to celebrate our 30 year marriage anniversary. It was actually in 2020 but COVID stopped us coming then. On arrival we got there very early hours but were given a selection of sandwiches & drinks etc as we'd been travelling a good while. Unbeknown to me my husband had emailed in advance asking could he organise a surprise for me etc. He was told they'd make our stay very enjoyable. We were given a room of single beds initially although we'd booked double we immediately went to reception to enquire why. We spoke to guest relations manager dealt with us she was called Malika. This woman went out of her way the entire holiday to make sure we were treated like VIP it certainly felt so. She of course placed us into a room that was double but it also had a sea view so was dazzling water on the horizon and beautiful sunsets. We were treated very well by all staff we came into contact with however there are notable members of staff we would like to Commend and hopefully hotel management will single them out and pass the compliments on. We had a beautiful dinner on the night of our anniversary with beautiful table decorations and very attentive waiters and our room was adorned with swan display on the bed and selections of fruits and fizz for us to enjoy. Look out for the translations on some foods on display one in particular gave us giggles pic shown. We booked a Day excursion that was great. In the main restaurant was Mehmet what a lovely young man he was always made his way to chat and get everything we needed without us having to ask and we always headed to his section. Another waiter who waited on in main restaurant and Beach bar was Mustafa he made sure my cocktails were stupendous haha. Our room service was taken care of by Hatice what a lovely lady she was. Last but not least was Fatima on breakfast bar she made the omellets Dave so very much liked. We had so much fun we chatted in Turkish language she loved the fact we tried to communicate and I'd like the message that get to her please tell her Dawn says Seni seviyorum she'll laugh. So onto the hotel itself then. This was lovely and right onto the beach and facilities were great it was an overall great holiday made even more enjoyable by the lovely staff. I will note though that the quieter round pool could go with steps leading into it. As a person with needs I'd have enjoyed the quieter pool if I could have got into it. That's no bad thing in relation to the hotels pools though just an area for them to consider adding steps over the closed period. Back to Malika we had a great rapport with her. I purchased some beautiful hand crocheted toys from the Bazaar market for her children as a thanks for her attention and hospitality. For all the others we have mentioned we gave money, all my beauty products and toiletries, perfumes etc the stuff I can afford to replace next time we travel but would give them something lovely as a surprise. Wh

Yemekler şahaneydi. Çalışanlar çok ilgili ve güleryüzlü. Odalar temizdi ***et güzel bir tatil geçirdik. Tam olarak fiyat performans oteli olduğunu söyleyebilirim. Plajı büyük ve yeterli kumsal plaj Daha önce de konakladım aynı iyi hizmet devam ediyor.

Her şey çok güzeldi. Misafir ilişkileri müdürü Malika hanım çok yardımsever ve ilgiliydi. Yemekler lezzetli Nargile seven için gece nargile içmek çok güzel. Ayrıca ginger kiralayıp göl çevresinde gün batımı gezintiye çıkıp güzel fotoğraflar çekebilirsiniz.Çocuklu aileler için çok uygun.

I've had a really good time. the staff is very friendly. i would like to mention hassan from nazar bar he works there in the evening and i had a good time with him.

Really nice service, people are very friendly and helpful! Food is great and overall the place is beautiful! Would definitely recommend coming here. Had a great time:) - Emma and Epp

Very nice staff team, quite tasty food, there are a lot of entertainments for adults and kids, everyone will find something interesting for himself. And the hotel is quite close to Manavgat what is really handy if you want to visit cool places in the town

We couldn’t find many reviews on this hotel so were a little nervous of what to expect. On arrival we were immediately struck by the cleanliness of the hotel. It is spotlessly clean and the staff work extremely hard to maintain this standard. Food always fresh but a little repetitive. More choice of hot food for evening meal would be good but we all ate well and didn’t go hungry. Lobby bar staff were friendly and attentive and showed a great interest in where we were from and were kind to the children. Reception staff were very helpful and conversed well in English. I was surprised how little English Guest relations could speak though given their job role. Rooms clean and spacious. Air conditioning worked well. Balcony clean, with adequate space and beautiful view. (Superior room with pool view) A special thank you to Hassan at the pool area. Always showed concern for the children, ensuring we had an umbrella for shade and really helpful, asking for nothing in return. The spa staff were kind and helpful. The lady on spa reception had excellent English and was very welcoming and particularly caring to our children. The hotel has a very relaxed vibe which we liked. The restaurant although busy always had clean tables available and staff constantly trying to keep everything flowing and tables cleaned promptly. I wouldn’t make booking the Al cartes on offer a priority. You often get the same foods at main restaurant but you do get a more relaxed, personal waiter service. They were nice apart from the Turkish restaurant which we thought was disgusting 🙈. The BBQ was enjoyable but not what we expected for a BBQ. Overall an excellent hotel. We had a lovely holiday. British holiday makers are in the minority here but it didn’t have a negative impact on our experience. They cater well for people from the UK so no idea why it isn’t more popular with the Brits. An enjoyable holiday for us all and we had it for a reasonable price for this years prices!

I am very grateful for the exceptional cuisine and amazing service provided. The gastronomic delights that I had the pleasure of experiencing were truly remarkable. In particular, I would like to express my sincere appreciation to the talented kitchen chefs, Mehmet MUCUR and TAMARA, whose culinary skills were evident in every delightful dish served.

Enjoyable week had at the Kaya. There are a lot of pluses staying here and it's situated on the beach front which is a dream. The staff are mostly helpful and friendly. There was a wide range of foods however this was the same food throughout the entire week. The main pool was amazing and the pool guy was the best in getting sunbeds for us. Tiles were very slippy around the pool though. We had to get assistance to use the safe. Wished there was at least one channel to watch on the TV that was in English apart from the usual news channels. The bathroom was spacious however I would advise that you put a towel down to shower as we found it extremely slippery. The air conditioning was amazing and made it cool to sleep or take a nap. In the evening there were small vehicles for the children to drive around in. These I found to be unsupervised most of the time and what was planned on being an evening stroll ended up with us dodging these speeding cars. The big issue for us though was not having a Tui rep in the hotel. The hotel caters mainly for Russian and Romanian. The WiFi was great but my tablet would not recognise the tui app so we were unable to contact or book any trips through their app. We were lucky enough to meet with Romanian Rep 'Natalia' who was amazing and allowed us to join her coach trip. We were the only brits on the coach and she had actually arranged for and English speaking rep to accompany us. We had our own personal rep which was great. Natalia truly went above and beyond.