We came here on a family holiday with our 5 month old daughter, we had a good holiday here but there were a few reasons we probably wouldn’t return, firstly when we arrived we couldn’t all go to reception as there wasn’t a ramp for our pram it was quite a few steps up, Also to get into your room, we requested a ground floor room which we did get however there are 3-4 steps down to your room which meant it was difficult to get the pram up or down the steps alone. The breakfast was ok, plenty of options, however the butter that they put out is vile, you have to ask if you want lurpak butter, but there were many complaints about the butter that they put out you would wonder why they never just put the lurpak out so nobody complained about it? But there was always plenty of option and the seating is lovely where you sit to eat it the weather is ok outside. The live singler I can see is on other reviews and I have to agree, it is shockingly bad. And as said earlier we brought out 5 month old, and they set up the live singer outside our balcony so we couldn’t sit on our balcony and as you can imagine the speakers outside the balcony meant our daughter was not getting to sleep until 11pm, when I went to reception to see if they could turn the speakers down or move her the woman shrugged her shoulders at me and said no there’s nothing they can ro, however surely they knew there was a baby in the room as we had baby toys clothes etc on the balcony which was visible, I think this could have been considered by management before hand. And finally is the location, we are quite a young family so we do enjoy the restaurants the bars and lots of people watching, however you don’t get it on this particular resort. You have to walk to a decent supermarket which is around half an hour as the supermarket close to the hotel isn’t very good, there is only a handful of restaurants which feels abit restricted, we found we just stayed in more nights than we went out which we do like to do anyway but if there were more options it would of been nice to eat out more. Joanna was fabulous and made our holiday, she was brilliant with our daughter every day she went out of her way to speak to us and entertain our daughter, so thank you Joanna! Overall the hotel is beautiful. It’s just the location that slightly let’s it down for us.
번역