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一番良いホテルでした。 チェックインの際には入口を確認してください。

Myself and My Wife stayed in this Beautiful Hotel as part of our Honeymoon and the only thing we didn’t like was that we didnt book to stay longer. The staff from the moment we arrived to the moment we left were so friendly and helpful. They really helped to make our stay memorable and enjoyable. The location is excellent and the lift is of course a huge help as there is a lot of steps. We would love to return in the future and would HIGHLY recommend.

The rooms are small and no place to unpack or even place your luggage but they are clean and the staff is friendly enough. We took one of the tables on our balcony and unpacked our suitcases outside. I feel sorry for those who didn't have a balcony. We went toward the end of the season so the staff at restaurants seems to be without supervision; young and timid. There was one young guy in particular who spent most of his time lurking around other areas of the hotel such as maids chambers and all the girls seemed very uncomfortable. The cook for the morning looked like he hadn't bathed in weeks and was mostly angry. Their restaurant is also just not great. Hotel staff and bellmen were so nice and helpful. We stayed 7 nights and had no incident but we spent most of our time out. Those stairs are brutal but definitely worth it. The views are magnificent.

Charming hotel with a really nice staff. Beautiful antique living room, amazing views of the sea, great lunch and dinner offerings, clean rooms, and nice gardens throughout. Cons: The food and drinks were really overpriced. 20 Euros for a Jack and Coke or lemon spritz in Maiori is ridiculous. The breakfast offering needs work. Beware of the amount of stairs and climb for your stay. Please prepare to climb 3 stories every time in addition to the 2 lifts. As a note to HBSL, for the 4th floor center balcony…maybe build a half wall between the balcony for some privacy and exclusion.

Contrary to its impressive 4.5-star rating on TripAdvisor, our stay at this hotel was far from satisfactory. We were met with rooms furnished with ancient, uncomfortable pieces, marred further by an unacceptable level of dirt and filth. A troubling infestation of ants and bugs in our room was alarming, and the sight of rats on the premises was beyond distressing. The lift malfunctioned during our stay, forcing us to laboriously climb eight floors with my injured hip, which was an agonizing experience. Despite voicing our concerns and seeking a cancellation and refund, the staff were unresponsive and unhelpful. The only solace was the mesmerizing view, but the overall experience was deeply disappointing. Truly disheartened.

Amazing stay at the Hotel Botanico San Lazzaro. Staff was extremely accomodating, amazing facility. Hope we can make it back to the region in the future to stay there.