Premier Inn Maidenhead Town Centre

The staff are just dismissive of people, they don’t understand customers. On check in we arrived at 2pm and were charged £10 extra for early check in even tho the room was ready. When we arrived back from London after a theatre show, arrived at 11.37pm and were told hotel policy is no drinks for residents. Average rooms, poor check in, dismissive staff. Never again.

We chose the Premier Inn Maidenhead as the location was close to a wedding reception we were attending. We were welcomed in reception at 23.30hrs and directed to our room. The accommodation was clean and we had a comfortable nights sleep. We booked breakfast which was plentiful, good value and enjoyable. Overall we were extremely happy with our stay and would return.

I grew up in this town. Was visiting relatives for a birthday party. The reception and bar staff were exceptionally helpful. A car was moved to make way for mine .... Once they saw I was disabled. I had parked outside M&s with my blue badge. Views from the top floor were amazing. I could see the park where i had played in as a little girl. I saw the road i had walked hand in hand with my late grandmother. Memories flooded my mind. I must have stood at the window for over an hour. Everything worked. Lifts... hot water... WiFi. The bed!!! I loved how comfortable the bed was and have made a note to buy a new mattress as a result. Lobby area was spacious and when I came downstairs there was limitless free tea and coffee. A great touch. I will be back.

Maidenhead hotel is super close to the main line train station to London but far enough away from the town centre nightlife and noise it brings. We are made to feel special every time we set foot through the front door. Any little ******* are always fixed with a smile. Internet is a little slow but we understand there are plans to upgrade this. Staff are welcoming and cannot do enough for us. The breakfast crew are worth getting out of bed for. Chris and his team are like old friends. Our poached eggs (yes you can ask for them without drama) and any requests are always no trouble.

Central position, very quiet, very clean, spacious room and nicely decorated. Great value when you book in advance and choose your days. Small restaurant with a good value offer when you combine dinner and breakfast options. Always someone available at the reception area. Great place to stay. One downside is the lack of on site parking. There is chargeable parking nearby (Ringo app) which is free after 9pm until 6 am and also free on Sundays. It is difficult to locate the car park when you are walking as the area is a bit of a maze and surrounded by tall buildings.

Well located hotel, with lots of shops, coffees and restaurants nearby. Only 10 minutes away from Maidenhead station. Bus stops nearby. The building is modern but cleaning and maintenance could be much better.

First class hotel. We stay in numerous Premier Inns (single parent with a Merlin pass) but nothing compares to this one. Our go to for London, Legoland etc. Staff exceptional, food good and they go the extra mile. The manager sets a high standard.

Great service, friendly staff and convenient location near the town centre. Good sized rooms they were kept clean. Breakfast service is good. Hotel didn’t have its own parking which can be inconvenient depending on the requirement!