When we checked in we were put into our hotel room, by the pool, after trying to lock the balcony door, it didn't lock properly, we called the front desk they inspected it and said it was broken. They IMMEDIATELY without hesitation upgraded us for free to an aparthotel room a few floors up. Things I would note from my stay. Food 7.5/10 - The food was pretty average. If I was broke and had to eat the food every day I would and could've. Was decent enough wouldn't discredit it. Also traveled with 1 veggie and 1 vegan and they had options to eat things every day and like the food. Drinks 8/10 - If you did your research (which I suspect most people who stayed and reviewed here DIDN'T) there are 6 drinks per day 3 at lunch 3 at dinner. Sangria or Beer. enough to give you a little buzz. ALSO, people said you have to pay 1 euro for a cup, it was a "rental" Once you returned the cup they gave you the euro back I don't know why people can't fathom it. We would buy drinks at the pool give them 5 euros and get it back after the cups were returned it was no big deal. Drinks at the pool were nice and cheap. There is a shop by the pool. The shop was big like a mini supermarket and you could get anything you needed from there. People complaining that they couldn't take cups to their room. BUY THE DRINKS FROM THE SHOP AND TAKE THEM TO YOUR ROOM. Shop closed at a reasonable time think it was around 8/9pm, very convenient for water, sun cream snacks, ice cream, Towels, vape etc. also a vending machine in the lobby if you were desperate. Pool 7/10- Yes the pool opened at 10 and closed at 7. I agree that its not the most convenient thing ever, but guess what the beach is less than a 10 min walk away, you want to lay out early then take yourself to the beach all day. They have shops near by with cheap drinks and food. Not like if you didnt get a sun lounger you wasnt gonna sunbathe for the rest of the day. Pool was lovely though if you was in/around there. Staff 10/10- They were SO LOVELY. People at reception, Helped us with our broken balcony door and upgraded us, We called and asked how to use the AC and they kindly assisted. Friends had accidentally tightened the band too tight and they happily assisted in cutting and giving a new one. We rented a car and they gave us a binder of options and helped us out. I paid and the car was parked in the car park opposite at the time they said it would be. We opted to rent towels, you give them 5 euros they give you a beach towel, when you return it they give you 5 euros back. We gave them back wet and sandy they smiled said thanks and never said a bad thing. When dining in the dining room, we had some really nice and friendly staff members come and take our plates away making sure everything was okay, and some general friendly chit-chat felt very friendly. the cooks were also very friendly and willing to help and talk to you if needed. Security guard who wandered at night was really nice and friendly, didn't let anyon
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