32 Coffee Hill & Resort

2nd Visit for me Location of this resort is in the middle of Rain Forest area. So it is Lush green The resort has been built very beautifully. Rooms are amazing and clean. So the cleaning staff is doing well. Beautiful place for a secluded vacation The location is secluded so make sure you have enough petrol in car and munching snacks. Though small shops are there nearby by drive. Key improvement areas are 1. There was kettle and cups in room, but no tea or coffee or milk. When asked, the staff was not clear. 2. Breakfast has to be only at 9am. due to staff and restaurant. Seems like guests have to abide by rules. ha ha. Not flexible staff. 3. There is no one after 5pm. only 2 bottles of water in room. should keep 4 bottles atleast. most hotels have that, even cheaper than this place 5. The front staff is more Focussed on the cafe and restaurant. Not much on guests staying. Infact one lady in restaurant was on her phone playing games and she said if you want to eat it's ok otherwise you can find some other place. :) I felt Lack of training to manage such a great place.