코스모폴리탄 호텔 마두라이

Visited in March 24. This hotel doesn't stand to the amount they charge for rooms. A.C. is a major issue, we changed room but result was same. Bedding n pillow covers were dirty. Towels were like door mats. Bathroom were not properly. Kindly avoid this hotel.

We had booked two double sharing rooms for our family of 4 after reading some good reviews. We Checked-in for an overnight stay. However we are disappointed by Hotel cosmopolitan. Here are our observations. 1. Rooms were not cleaned before checking in, nor were they cleaned after informing staff the next morning. The room floor specifically was full of dust..... At least one round of mopping was required. We couldn't walk barefoot. 2. Blanket (Duvets) were having dried stains. It was apparent that the duvets were used ones. No replacement was provided as the hotel was full. They were kind enough to provide extra bedsheets. Yes, we had to spend the night covering ourselves with with bed sheets, not even ordinary blankets. 3. I am forced to use the word 'filthy' for bathroom. It was indeed bad... Sink area and commode area were not cleaned... Jet water spray at commode was rusted and was dripping water continuously.. 4. The centralised AC was actually running at around 25 to 27 (approx) while the AC control screen displayed 18. The only button functioning in the AC control fixed on the wall was on/off. 5. There was a functional TV and functional remote, but access to channels had been blocked. On calling the reception, they said they will send someone to check .... nobody came... 6.Wifi was a facility on paper and online site only. You guessed correctly that I had to use my mobile data. The hotel is centrally located in a good area. The rooms are spacious. If cleanliness/hygiene is maintained, this could actually be a good place to stay. Suggestion to - please install ceiling fans in the rooms. A fan in the room would actually help contain external noise in hotel such as neighbouring doors banging shut, furniture being dragged on the room above, other guest shouting in the corridor etc., which kept us awake through the night. We missed the complementary breakfast since we had to leave on a trip at 7:00 a.m. while the breakfast started at 7:30 a.m. However the reception guy was kind enough to arrange coffee for us. This was the only saving grace at the end of the long night.

Very pathetic room.. paints are coming as flakes.. broken kettle, broken bathroom lock,no towels, soap... very basic room with worst room service..I would not recommend to anyone.moreover no breakfast also.

hi am book my frd birthday party …..arrangement was very cute set up ….and then staff greeting was very humble and friendly talking with staff good service f&b team excellent take care of Mr .Rengan…tan q

Had a nice stay for couple of days. Everything is good. My suggestion is please look into the wi-fi issue. Inside rooms no wi-fi at all. Mosquitos are a problem in the rooms. Food was okay. Location good.

Rooms are not all cleaned for longer period While walking in bare foot you will get patch of dirt in your foot Bed spread not all changed Bathroom stinky They don’t have professional house keeping team If you need pleasant stay don’t try this property Based on review in Trip advisor selected this hotel