호스탈 토키오 마드리드(Hostal Tokio)

The room conditions at the hotel where I stayed with my family were normal; after all, one cannot expect more for the price paid. However, there was no mention of the nightclub located underneath the hotel, and due to the incessant noise that lasted until 7 a.m., which sounded as if people were partying inside our room, we couldn't sleep. As a result, when we wanted to cancel the second night and change hotels, we were told to write directly to the booking platform without any assistance. Furthermore, in the response sent from the hotel to the booking platform, they claimed that the reservation was made for a child of 5 years old, but we arrived with our 10-year-old child (they couldn't have missed the birthdate in the passport). How can such a lie be told, it's unbelievable. The staff, using the excuse of not knowing a single word of English, can do as they please. In response to their rude remarks, such as 'If you want to listen to bird sounds, don't stay in the city center,' I can only say that we stayed at another hotel, just 200 meters away and on the main street, for the second night and didn't hear any noise at all. My only advice is to never stay at this hotel.

It was perfect except for the loud music on Saturday as our room was right in top of a bar. For us that wasn't a deal breaker but maybe it is for you

If you are looking for night life this is your place. If you are looking for some rest then no. Great staff, very helpful. However there is a night club right below so they are up partying in the street below our balcony until 8:00 am, every night and morning. The street washing crew came through on our last day and they were forced to leave at 8.

Room smelled, pillows were pretty uncomfortable, beds were very uncomfortable. Don't stay here on the weekend If you want to sleep as it's right above a club. That closes at 6 am

Clean bathroom, clean room, nice people at reception. Difficult to sleep at night. Strange individuals shouting on the phone all night long, moving the furniture in the room, parking and unpacking loudly.

It was a small little hostal. The location is great and it is rather small, however, comfortable enough. The front desk lady was extremely kind! Would come back just to say hi to her!

Location was perfect! Steps away from Gran Via and so many restaurants, bars and stores. Checkin was seamless and as we are Gold members they upgraded us to the little apar**ent. This was our first time in a hostel so we weren't sure what to expect but for the cost it was a pleasant surprise! Excellent bed, pillows, blankets and we highly recommend if you are looking for a budget hotel close to everything in Madrid!

Central, pleasant, clean with helpful staff and good WiFi. The decor is simple but nice (as shown in the pictures). Good value for money choice in the area