스마트렌탈 컬렉션 센트릭 II(SmartRental Collection Centric II)

Excelente lugar, calidad precio en el centro de Madrid

Decent hotel. Great location - right off of the popular and touristy Gran Via street. The apartment had large floor to ceiling windows which were extremely good at soundproofing. However, due to the location in a very busy area of town, some sound still managed to come inside. This is a price you pay for the great location. Overall, a decent hotel at a great location.

I came in 2017 and no problem with stay. Came back in December in 2023 and the experience was not good. When I got to the apartment hair dryer was not working and no hot water. Contacted front desk they came and had to replace hair dryer and said that that hot water was fine. Came in at 10:00 pm that same day 12 hours after and same issue. Notified front desk and they said they couldn’t do anything at that time and they had various complaints that it could probably be capacity. Really ? Next day same thing spoke with manager and she said it was probably capacity. I told her how would they fix this issue that could cost them bad reviews and she said basically OK. Would definitely not stay again and was planning to come back with family because apartments are big.

Quite good service, I had the perfect big room (for the summer in Barcelona), without the air conditioning though. However these guys make money from the air: the empadronamiento costs 50 euros, but they won't tell you about it when you ask the first time to give you the documents. Afterall they will suggest you to accompany you to ajuntamento for 50 euros just for carrying one paper which is "confidential" (actually you just have to show it to the person in Ajuntamento and bring it back to the office). Finally be awared that they will steal 65 euros for cleaning from your deposit despite the room's conditions is not very well when you just arrived. Also there is some problems with checking in, getting the keys and clear instructions how to get the keys. And for me it is crazy that they take the 1 month price as administration fee. Pay attention to every detail!

Had a GREAT time here, walked the beautiful city for 3 full days from this perfectly located spot! Staff was the best, along with the clean cozy apartment. We could not have asked for a better stay! Pool was a plus and roof top space with bar was a welcome area each day. Thanks Smartrental!

Wonderful location, excellent staff and service, the rooms are large and well equipped, the pool is simply amazing The breakfast is a bit expensive compared to what is offered In general, a great solution for accommodation in Madrid. Hope we will come back

This hybrid apartment-hotel was the cherry on the sundae during four perfect days in Madrid. While within walking distance to almost everything, the flat was incredibly quiet, spacious, sparkling clean and had all the amenities one might need including eco-friendly shampoo/conditioner/body wash dispensers in the showers, blowdryers, washer/dryer and dishwasher. And the 24/7 concierge was a huge bonus. Truly a superb experience.

Beautiful apartment great comfort and pampering. I was allowed a late check out and the welcome details were really appreciated.

Beautiful and modern hotel. Very clean. Close to shopping and restaurants. Staffs are friendly. Except the restaurant, the waiter there was very cold. He ignored us the entire time. The restaurant was not busy at all but we felt so unwelcome and had to leave.