쉐라톤 호텔 매디슨(Sheraton Madison Hotel)

酒店有些年頭了，部分重新裝修過，衞生間有點小，早餐基本每天都差不多，酒廊呢飲品挺豐富的，大堂有個小酒吧，晚上挺熱鬧的。

I went to check in at 230 and was told to come back at 315. Check in was at 3:00. Once I came back I was told I wasn’t getting a king room due to a late check in! Even though I was there early. I was told that ******* overbooked their king rooms by 30 rooms. I specifically wanted a king room and then got 2 double beds.

The hotel was nice and the bar area was good. We were attending an event that was at the Alliant Energy Center, so location perfect. I would have given a higher overall rating, but I had booked a King room through ******* and was given a double without explanation. When I brought it up, no discount or offers were made to me.

Location was the reason we chose this property-to attend an event at Allianz Energy center. The lobby area is modern and inviting. After that, it is not what I would call Sheraton standards. I reserved a King room but received a double “Queen” which is not really that. They replaced Queen beds with full size mattresses. Our toilet wouldn’t flush, our heater was physically broken with parts laying on the floor and it was obnoxiously loud every time it kicked on. Staff was great-this just isn’t really a Sheraton level brand of product.

We reserved a room with a king size bed and did NOT get that. We got two queen size beds.

We stayed for 3 nights in room # 602 in December and had issue with hot water. I complained in the front desk. Technician showed up but his explanation is "This is 6th floor and hot water will take long time and suggested to leave water running for 5 min before bathing." His explanation didn't make any sense. We paid lot of money but still had to take showers in luke warm water in mid december in Madison Wisconsin. Heater in the room make lot of noice, we can't even sleep. Very disappointed with Sheraton.

Quiet and modern hotel. Close to everything but not exactly walking distance to places. Free and ample parking.

Told at check-in that daily housekeeping had resumed. We stayed 4 nights - housekeeping occurred only once despite our "reminding" front desk. Ha, ha, ha. Too many employees standing around - no help at all with luggage. Good, clean, quiet hotel. Watch prices - VERY large fluctuations during the year. Would stay again depending on cost.

This is a great hotel. It is convenient for my needs due to location. The staff are friendly and helpful. The grounds and building and rooms are very nice. Bar/restaurant is great. The exercise room was excellent, with more equipment than ususl work out rooms.