와우 크레스트, 인도르 - IHCL 셀레큐션(Wow Crest, Indore - Ihcl SeleQtions)

It was a good stay - starting from checking in to the hotel - thanks to Mrinal - I would definitely recommend the stay here . Rooms are spacious and clean . Overall well maintained . Keep up the standards - well done

Stayed at this hotel for a couple of days- the overall experience was fabulous (and quite pleasant) mainly due to: - Professionalism displayed by the housekeeping, front office and security staff. - Prompt response and timely fulfilment of all requests. - Cleanliness and presentation of the room. -Taste of the food ordered in the room.

Check in experience was horrible, in particular the apathy of the check in staff made the experience worse. We got a smoke-smelling room when we had specifically requested for a non-smoking room. They couldn’t be bothered to clean the room.

Real Time Feedback Being to the proper multiple times however this wasn’t the way we conversed with any staff but now HORRIBLE Extremely disappointed with the conversation that was put forward with Vishal Ji (HOD) but the conversation that was put forward was not at all satisfactory When someone (Vishal) says “ Hum Sabji thodi bech rhe h… Room ni Bechenge jyada se jyada…. “ I suggest the ***ager to at least have the basic etiquette and skills which could be learnt… The only request lemme clarify it was just request that was putting forward for checkin nothing else and the revert that we are getting from Head guy that too with their guest is not at all a buying or accepting terms #Foul Language #Guest Concern

Good hotel with such a decent staff, rooms were clean, u will feel safe than anything, and especially room cleaning it was top notch Only one thing was a lil prob and that was the complimentary breakfast.....its a buffet u cant get it in room

Hotel has a nice location and quite a comfortable stay and good breakfast selection. Gym is well stocked with new equipments. Trainer Javed is fantastic and supportive. Overall a pretty good experience

The rooms are good quality. Breakfast at ground floor restaurant is very good in choice and service quality of the staff. Wifi worked in the room well. The room I had however had a very ordinary view from window - I could see only the hotel main drain and the waste collection area other than main road. Housekeeping staff is efficient. Front office staff can improve their intradepartment communication (different employees promised to get back to me on my request after internal communication, but no one called back).

I usually don’t give feedback as most of the time our choice of stay are meeting our expectation ; in case of Wow it was terrible mostly due to behaviour of service support. The beds are of poor choice meaning you defiantly have back pain issue using them. The front reception executives need training’s on customer handling as they don’t understand the meaning of customer support at all ; the name is only Wow the experience is actually hell

Ambience is good.some flaws r there.wash basin is choked.flush is not working properly. Rest of the things breakfast and all is good. Food is delicious. They r providing fresh juices n dry fruits n all r very good premium quality.