헬스장이 있는 Machelen 호텔

8일만에 동료들과 3번이나 이곳에 묵었습니다. 첫 방문은 그 과정을 더 좋게 만들 수 없었던 가장 친절하고, 이해하고, 유머러스하고 친절한 남자가 맞이했습니다. 두 번째 방문은 그 남자가 미소를 지거나 인사하는 데 따뜻함이 없었습니다. 세 번째로, 제 동료와 저는 우리가 유일한 입구 밖에서 흡연자들의 도전을 실행하는 것을 좋아하지 않는다고 논의하려고 노력했기 때문에, 우리는 동료들 사이에서 혐오스럽고 비꼬는 모습과 옆으로 마주 쳤습니다. 그리고 솔직한 무례함. 사과하려고 시도조차하지 않았으며, 실제로는 반대편이 ”외부에 있으므로 중요하지 않습니다!”고객 서비스는주의를 기울여야합니다. 객실은 깨끗하고 편안하며 아침 식사가 적절합니다. 이비스 표준 호텔 옆집에서 레스토랑을 이용할 수 있습니다. 여기 직원들은 매우 유쾌합니다. 평균 이하의 음식. 위치는 우리의 요구에 좋았습니다. 충분한 주차. 주차를 위해 리셉션에서 지불하려면 영수증이 필요합니다. 그렇지 않으면 장벽이 당신에게 하나를주지 않으며 당신은 리셉션으로 돌아가서 이메일을 보내달라고 요청하십시오.

So, if you have any allergies best avoid this hotel, they have no care for anyone with allergies. I am a celiac, on my first day we got there we were all informed the restaurant was on a small menu due to staff issues, so there was nothing at all for me on this small menu (I have come to expect this) what I didnt expect was to be totally ignored at breakfast. I took a sign that explained my allergies in the local dialect, I took 3 different cards to avoid any issues. I gave the sign to the receptionist who took me to the breakfast buffet and said there was nothing for me. Come the 2nd day, I did the same as the receptionist was different, he took the sign to the chef who informed him there was nothing they could make me. So at €120 a night for bed and breakfast, I couldn't have any breakfast, 3 nights I stayed and I didnt have a single item of food from the hotel. I asked to speak to a manager who obviously ignored me as she didn't want the hassle. When I got home I emailed the company who own ibis (it was a pain to find an email in the first place) they said it wasn't correct and would email the hotel to investigate the issue. After 2 days I get an email back from the manager of the hotel, the email said there was actually something I could eat bar the ham and cheese her receptionist stated. She also explained there was no cross contamination even though I was watching her staff contaminate all the food she claimed I could have. I emailed back and obviously she couldn't be bothered to reply. I tried to email the initial company who now ignored me and refuse to solve this issue. I have never experienced anything like this before, I had nothing to eat for breakfast and as we were on the spa f1 trip when we all got to the track again there was nothing for me so I ended up loosing alot of weight due to this. At €120 a night its ridiculous to think there was no breakfast for me, its even worse to think the hotel refused to dp anything about it. They have a sign above the buffet that had all the allergies on it but clearly this is just a facade as if you ask the staff they have no clue and just stand there going well you can't have any food, it's a shame. Please bare in mine this hotel is in the middle of an industrial estate and there are no other restaurants or takeaways nearby so if you can't eat at the hotel you have to travel to Brussels to get something. So the hotel its self. As stated the staff are all useless and have no care whatsoever The room was small, cold, dirty and unsuitable. There was no safe, the tv didn't work, the window wouldn't close properly, the room was always cold but they provided massive duvets to counter this. One night at 4am there was some kid in the hall having a shouting match with himself, this wouldn't have been the hotel's issue, but I was the first room on the ground floor next to reception, so when this guy was shouting and waking up the whole hotel, he was 5meter away from the receptionist who didn't do any