홀리데이 인 익스프레스 호텔 & 스위트 클리블랜드-리치필드(Holiday Inn Express & Suites Cleveland-Richfield)

It was sort of off my planned path, but the king suite was huge and the bathroom was very nice

Service and amenities were good. Staff very helpful

The hotel was nice breakfast was nice but i only have two complaints one i had reserved a room with a jacuzzi they only had one and gave mine away a two they had a drain issue so was an odor coming from the shower drain that was foul

非常好！房間很大，設施很新，應該是新裝修不久。房間裏有冰箱、微波爐、咖啡機，其他也是應有盡有。床很大，一張床睡兩個人都很寬鬆。早餐也很好，品種多。

The bed was one of the most comfortable beds we have slept in. Hard to beat for the price

Excellent value for money. Very clean, good breakfast and helpful staff. Highly recommended.

Breakfast was fully stocked and area was kept very clean. Front desk staff was helpful - amenities were good

When staying at Holiday Inn properties I expect better. What I found the most disappointing was the dirty carpet from the 2nd floor elevator to the hallway where the rooms begin, and the broken TV mount. The property “is under remodel”, but I have to say this property is just not kept up well, the bathroom wasn’t cleaned thoroughly by the last housekeeper. The area around the hotel is inconvenient. If you want to try and get delivery, it’ll be a challenge, and the only close by place is the Wendy’s next door attached to a gas station. The Wendy’s is also a disappointment, dirty floors and self service area with soda machine/ straws/etc. we stayed because the snow was coming down heavy after hitting the Brandywine resort. Usually I have a good experience when booking with Holiday Inn, but this property needs an overhaul.

Check-In was a bit frustrating. The guy in front of me had been sent to a room that hadn't been cleaned and was asked to wait while the staff figured it out. Another employee was leaving and complained that her replacement was an hour late getting there to relieve her. I had to return to the front desk three times because my room keys did not work. The breakfast was nice though.