Maasmechelen Museum Voor Grafcultuur 근처 호텔

매우 친절한 직원: 항상 도움을 드릴 준비가 되어 있습니다. 훌륭한 아침 식사, 선택의 폭이 넓습니다. 최고의 베개를 갖춘 가장 부드러운 침대. 아름답고 깨끗한 욕실을 갖춘 고급스럽고 넓은 침실. 화려한 건물 자체와 베르사유 정원은 말할 것도 없습니다. 우리는 여기에 머무르는 것을 정말 좋아했습니다!

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

Wij hebben een uitstekend verblijf gehad in dit hotel. Wij hadden een normale kamer geboekt maar tot onze verbazing mochten we verblijven in de junior suite welke voorzien was van alle gemakken. Vanuit hotel liep je zowat de markt op wat erg gezellig was met de barretjes en restaurants. Ontbijt in hotel was ook prima. Het is inderdaad wat gehorig maar dat is echt enige puntje van kritiek.

The grounds and buildings of this property are breathtakingly beautiful, like a film set that could never be real. The staff exude an air of formal, graceful professionalism. The surrounding region (drive the rural route to Val Dieu abbey) is comprised of mile after mile of impossibly beautiful agrarian hills and valleys dotted with perfect little towns like Teuven. There is a quiet restaurant and bar at the Chateau but the town of Valkenberg just up the street has a collection of livelier bars and restaurants. The buffet breakfast on the property is excellent. Visitors accustomed to the speed and sharp edges of modern life will need to adjust here. Time seems to move more slowly. Our rooms were gigantic, bigger than many apartments and the attached patio overlooked an orchard. The small kitchen had an oven/microwave, electric range and small refrigerator. The furnishings, however, were from another era. They were in pristine condition and comfortable and staying in the room was a step back in time by about a century. Not a complaint at all. Miles of nature and cycling trails start and end from the chateau that apparently sits within a wildlife preserve. The region appears to be a hub for competitive cycling and roads leading in all directions are calling to be ridden. Stay here, breathe the fresh air, wander through the trails and art installations. Turn down the speed of life. Don’t expect to come here for a dance club, fitness center or urban experience of any kind.

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

De kamer was zeer proper! Geen super grote kamer maar zeker alles wat je nodig hebt was aanwezig! Zelfs gratis 2 kleine flesjes water en koffie en thee! Het ontbijt was top!! Het was een buffet met heeeeeel wat lekkers en zeeer uitgebreid! Amai! Chapeau voor het personeel want die zorgden dat alles netjes op tijd werd aangevuld! Enige wat we storend vonden, maar daar kan het hotel niks aan doen, waren de luidruchtige gasten in de gang! Het hotel is vlak aan het station gelegen maar je hebt totaal geen last van lawaai van treinen! Ons raam stond vaak open en wij hebben echt totaal geen treinen horen voorbij rijden! Wij gaan zeker nog terug naar dat hotel!