벨라 비스타 호텔 & 스위트스(Bella Vista Hotel & Suites)

First time staying here. Sadly the cons outweigh the pros. The staff was friendly and helpful. The lobby and the common areas were very nicely decorated and clean. The room itself was very spacious and the bath towels were very large. Everything else is a con. Although the room was large it was missing a full length mirror and the furniture felt too small for the room, including the TV. The refrigerator in the dresser was too large and the door wouldn’t close. The beds were extremely uncomfortable, one step above sleeping on the floor. In addition the beds have a metal frame that makes a loud noise if you accidentally kick it, which was great when someone got up to go to the bathroom in the middle of the night. One of the comforters also had stains on it. Although there was a physical vent in the bathroom it was not connected to anything and therefore didn’t turn on. The lobby had no water or coffee/tea set up except for breakfast time. The breakfast was very limited, which wasn’t so bad, except the juices were watered down. The gym also had no water. I’m not sure if they are still under construction but there were signs that things were incomplete such as a large tarp hanging in the eating area. Finally, the wifi was barely usable.

The queen size beds seemed to be small, the room was a little dirty, and there was no shower soap or shampoo. The breakfast was decent.

We were happy with the hotel overall but there were two VERY disappointed little girls that didn't get to swim. 😔

I appreciate Linda and I forgot the other young lady for being so courteous and recognizing my previous stay and concerns. Both are an asset to your hotel. Very welcoming and friendly. Room was in order this stay. Thank you

The Christmas trees and all decorations outdoors were beautiful and elegant and tastefully designed!! I was able to visit Santa too!!! The rooms were exceptionally clean to where I was not afraid to walk around in bare feet!!! The free breakfast was lacking however.

This was very close to LU and a good stay for the price. Hotel was remodeled but you could still tell it was an older facility. Rooms were large, clean and decorated nicely. Good price for an overnight stay.

For over an hour a family and a large party blasted music loudly with their door open and their kids running around while they kept yelling down the hall at them. The staff clearly knew the party because they were also hanging out with them in the lobby. Mind you this was from 10 to 11 pm and nobody on staff addressed this issue. We finally decided to leave at 1115 pm and drive over an hour home because of how loud it was. Even when we walked out the front door i could hear the music from the other end of the hotel. Last time staying here ever.

November 4 , 2023 around 12:30 pm we checked (myself , wife and son) into the Bella vista hotel for one night stay. we had left to attend my son's football game and returned tot he hotel around 4:30 pm. We all had settled into the hotel room I emptied my pockets which included a pocket flashlight, wallet and folded bills of cash which was the amount of 1200 dollars on the dresser next the tv, along with my sunglasses and cigarettes' and lights. I then took and shower and changed clothes, then picked up my sunglasses, lighter and cigarettes' and exited the room to smoke a cigarette at the designated smoking area in front of the building. my wife and son also left the room about 1 minute after me to go down to the front desk to ask for more towels and go out to my vehicle and grab some more of our belongings. We then returned to the room and noticed some had entered the room and dropped off the towels we requested in the bathroom, which was in the back of the main bedroom. after about a half hour passes of waiting on a uber to pick us up, I then realized my money was no longer on the dresser where i had left it. We searched the room and we couldn't find it anywhere to make sure we were not mistaken about the money being stolen from the room. my wife went tot he front desk and told the receptionist what had happened and was meet with the shift supervisor. the supervisor then had an attitude with my wife and explained that has never happened. when then called the police to file

Restaurant was shut down, breakfast buffet was ok but scattered around and the worst part was the pool was ice cold. Rooms were ok but the caulking looked amateur at best. Basically this is a motel with lipstick on a pig. would not stay here again