호텔 시몬치니(Hotel Simoncini)

Non è andata come pensavo. Ho prima prenotato tramite la app di trip.com. Poi arrivato in albergo mi dicono che la mia prenotazione è stata spostata in un altro albergo di categoria inferiore senza spiegazione. Arrivato all'altro albergo Hotel de Fraincais mi dicono che c'è una stanza a nome mio ma evidentemente la categoria dell'albergo non è la stessa. Chiedo quindi informazioni sulla tariffa e mi dicono che mi hanno applicato una tariffa ridotta. Va bene lo stesso, ma le camere sono diverse da quella che avevo scelto e il prezzo pagato non vale per il buco ricevuto. Risultato pessimo direi. Fate attenzione alle vostre prenotazioni e chiedete sempre conferma alla struttura.

This hotel is in excellency located to access the Christmas markets. The rooms are comfortable however there were no power points near the bed. Breakfast was lovely, lots of choices however at times there were no tables available. Would stay there again

This hotel is perfectly located. I stayed just to visit the Christmas markets and the location can’t be beat. The hotel should invest in room upgrades, however. The rooms are perfectly fine, but updating the bathrooms and giving regular hairdryers vs the old fashion kind bolted to the wall with the weird hose attachment… this would be appreciated. This is an elegant city so clients expect the room featured to be updated.

I suffered a cold while I was in Luxembourg, but I was grateful to be at Hotel Simoncini while I recovered. The staff person who checked me in was so helpful whenever I needed anything, and I'm so grateful for her. The art in the building was beautiful. The location was perfect for easy access to everything, including two Christmas markets, key sights, many eateries, and lots of shopping. I was able to pick up buses and trams easily as well. It was a delight stay with a fabulous breakfast and great service, and I'd love to stay here again!

Great location backing up to Place Guillaume ll. Walkable with suitcase to/from Buses and Trams, plus direct to Schipol Airport on Bus #6 or #16, and public transportation is FREE. My room was large for 1 person and the window had a side view of the square plus the Cathedral Notre-Dame. I walked everywhere ...! The breakfast was very lovely, couldn't resist a little foie gras! Friends who met me at my hotel loved the lobby and art and will stay here next time they're in Luxembourg.

Recommended hotel in Luxembourg. Convenient for sightseeing, the hotel staff is extremely friendly. The room is clean and two suitcases can be opened with room. "Breakfast was the best part." Everything is delicious and Paul's tart is exceptional.

We really liked this hotel and would stay again. The location is absolutely great for being close to shops, bars, restaurants and transport links. We did find it was a bit noisy being so close to the bars and activities going on outside so would recommend you bring ear plugs. Also we found that the cleaners made quite a lot of noise quite early and knocked on our door pre 9am to ask to clean. Although not a huge deal we didn’t appreciate this. We found the hotel clean and comfortable and the service was friendly.

Great location, modern rooms and good breakfast. Windows could do with more sound insulation, as the hotel is located next to a busy parking garage entrance and a cathedral, that really likes to ring the bells in the morning. Rooms are a bit of small-ish and there is no real door to the bathroom - just a sliding piece of glass that doesn’t block vision, light, sound or odours. PLEASE INSTALL REAL DOORS TO THE BATHROOMS! Overall we enjoyed our stay and would still recommend this even though these issues were a slight inconvenience.

Choose this hotel mainly for three reasons -location, the fact that they had room service and to get some sleep before a busy next day. Location was great. Room service however finished at 10pm so too early for our schedule, so no food to be had. Air-con in our room 301, made a very annoying sound at random times (like an nespresso machine starting to make coffee) so this kept me awake all night along with the room being too hot despite air-con being set to 18c. At checkout there was no standard “how was your stay” question. So when I still volunteered the info and told about my experience, there was no “sorry to hear that” but simply a oh. In general there seemed to be a lack of basic customer service. Like at breakfast there was no good morning or even any kind of acknowledgement from the staff. Nobody asking if you would like anything from the menu, no smiles to be seen. So in general quite disappointed by this hotel unfortunately. Would not come again.