National Treasure Pury Hotel

設施：很棒👍🏻 衞生：很棒👍🏻 環境：很棒👍🏻 服務：超級棒👍🏻

從來不寫點評的人，這次一定要好好表揚一下酒店的服務，這是我住過的最好的酒店，服務特別暖心，每天都有温馨小字條，看到長者，送來了防滑拖鞋；看到孩子，送來了鴨子套裝洗護和繪本，看到長者吃葯，會多送幾瓶水，貼心暖心的服務。冰箱小零食會及時補充不同的好吃的，還有飲料水果，這是我住過，服務最好的酒店，沒有之一。都是特別暖心貼心的服務，點贊👍

酒店硬件和服務很好，衞生條件是我不能接受的，太多衞生死角，是我近六年出差旅遊住過高中低酒店衞生最差的，前台美女在好的接待服務也難抵消這衞生條件，好好的一個旅遊城市的高檔酒店偏偏在管理上有漏洞不用心，心疼

Our stay was outstanding. From the first moment entering the hotel lobby to leaving the hotel, we had an amazing experience. The hotel has a modern and warm design, similar to other international 5-star hotels, only the interior fitting quality was not exactly on a par. However other facilities such as the library bar and private movie theatre made up for a great user experience. The service of the staffs on the other side were even better than other 5-star hotels. They were all very helpful and attentative over the entire stay, and that made the difference and was key to our amazing stay at the hotel.

酒店應該在洛陽來説算比較新的了，但是還是存在很多問題，比如説早上酒店不隔音交通路上的雜音車，按喇叭的聲音和電動車的聲音，聽得一清二楚！還有就是酒店的設計，真的是讓人摸不着頭腦，比如説電視不在床的正前方，再比如説淋浴特別矮根本不在頭頂，再比如説我們住的房間遮陽窗簾出現問題的，還有就是洗澡的霧化也壞了。酒店的空調，衹見聲音特別大根本就沒有什麼風。這就這些了

服務極差 接待員工，工作時玩手機，餐飲部領導像老闆架子，有點歧視外地人不愛搭理人😭領導儀容儀錶極差 走迷路了還看見廚房有人拖鞋玩腳丫子，這種酒店怎麼營業的呢，一個果盤好像快一百 就17塊三角西瓜 11個小柿子，外加8個小三角西瓜，，😂😭

來之前在網上找了很久，定了這家，沒想到還是有踩雷的感覺。房價空調永遠14度，無論設定多少温度，都冷得不行，客服來查看，解釋説是中央空調且我們房間朝北，比較涼，建議我們關閉空調，衹開通風，住這麼多酒店，這是頭一次。衞生也不行，床背頂部都是灰塵，洗臉池的水龍頭伸出來一大半，很容易碰到，洗臉池底部肉眼可見的污垢。總體感覺不值這個價。

The location is a trade-off – not in the city center but super convenient if you’re using the train station. The place is really clean, and the rooms are comfortable and well-furnished. Loved the cinema in the hotel – a nice surprise! The service is outstanding, and I want to give a shoutout to Xiaohan (小韩) for his exceptional care, especially towards the elderly in our group. He made the experience welcoming and informative. Definitely recommend this spot if you’re in Luoyang.

Certainly a 5 star hotel in every respect. Excellent generous breakfast daily, refreshments in room, dinner was of the highest standard. Rooms lavishly appointed. Mr Hon from the concierge is very helpful in English, Korean, Japanese and Chinese. All the staff were brilliant. A must stay for any international traveller. Alex from Sydney Australia.