호텔 일란(Hotel Ilan)

Okolica na piatke, w 10 min jest sie na starowce, obsluga sympatyczna, sniadaniem rewelack

早餐很值得推薦

When we checked in at night, the room was not made up and there were used towels in the bathroom. The environment was not clean totally.

This is a 2*, not a 4* hotel. The rating is misleading, I would have never booked it it it was properly rated. There was no fridge inside the room. We had to go down to the reception, because the phone in the room didn’t work, to ask for one, which was at least brought fast, empty and of course not cold. The room had A/C, but not remote control, which was kept at the reception. You have to ask for it. There was no light on the second floor, so when we returned from the city, we had to walk in the dark from the elevator to the room. It took two days to have the lights fixed. The safe in the room didn’t work. We were promised to be fixed, but it wasn’t. The room wasn’t clean, the only thing the cleaning stuff did during our 3 days stay was to empty once the garbage bags. The pillows should be changed, are very used. The bathroom OK. The breakfast was good. The stuff at the reception was pleasant. The rest is terrible. The sidewalk in front of the hotel’s wall was very dirty, it looked like it wasn’t clean in ages.

The opportunity to be on the historic Chachmei Lublin Yeshiva and pray there was terrific.

Super hotel that has all you need for a stay in Lublin. Friendly and helpful staff and close to the town centre. The rooms were spacious and the bathrooms were modern and clean. Would definitely recommend this hotel

It's been the best hotel experience in Poland over the past month. We are delighted.

The Hotel is beautiful, the room was big, nice, comfortsble. I stayed there as business, and it was hood to have some work done from the room as well. Bed was comfortable. Breakfast was delicious, several kind of selection. We had dinner as well, the kitchen is great!

Definitely not a 4* hotel - more like a 2* - lovely building and clean room, but stained, patched carpets, an air conditioner that didn't cool the room (in a heatwave), and you had to specifically request the controller. Generally poor facilities. Apart from the very nice man on check in, the staff didn't seem interested at all - lady when I checked out didn't even interrupt her phone call. Breakfast staff didn't seen to be trained at all - 'hot' items were left to go cold and with no burner under the trays, bread and milk ran out and not replaced, staff disappeared. This is very surprising in Poland where hotel staff are generally outstanding.