홀리데이 인 익스프레스 호텔 & 스위트 러벅 웨스트(Holiday Inn Express & Suites Lubbock West)

나는 먼저 직원들이 훌륭했고 우리가 가진 문제를 수용하는 데 도움이 되었다고 말하고 싶습니다!!!!! 아침 식사는 훌륭했습니다!!!! 침대도 푹신하고 베개도 푹신해서 마음에 들어요!!! 내가 이 호텔을 선택한 주된 이유는 실내 수영장과 온수 튜브/운동실 때문이었습니다. 실내 수영장은 좋았지 만 뜨거운 튜브가 가열되지 않아 우리는 가열 될 때까지 기다리는 것을 포기했습니다. 운동 공간은 공사 중이지만 여전히 액세스할 수 있습니까??? 나는 운동 공간이 건설 중이 아니고 요금과 직원이 굉장하면 여기에 다시 머물 계획입니다! ! !

I gave a five star and it was truly earned but the toilet paper in the room was the worst It was like using news paper. Please consider upgrading the TP Thank you

The hotel was close to the apex center where our tournament was. Thats about all that I liked. Our room was not very clean and had mouse droppings on our sheets. When I told them the next morning all they said was " I will let them know."

Summary: Would probably not choose this hotel in future. Pros: Excellent staff. Friendly, helpful, very pleasant all the way. Giselle specifically. Superb person. - Overall, housekeeping did a good job. Room was clean and no real issues there. Cons: - Unfortunately many. First: Doors on many rooms are/seem too small. You can see light when walking the halls. Our door seemed a bit "loose" in this regard. - Very poor soundproofing, likely exacerbated by the above problem. You could hear everything in the halls and sometimes other rooms. Made for a noisy night even though people weren't in general being noisy. - The bed was very hard, like, Flintstones hard. As a result it was challenging to get comfortable. - The lobby was crazy warm. Staff had to keep a fan on themselves. Guests basically wouldn't have that luxury. We simply passed through quickly. - Lastly, because small things matter, the TV was in SD. I haven't watched a standard def TV in maybe 15 years? 20?.... For a modern hotel and national brand... That's not acceptable.

Love the big room with King bed and sofa bed. Loved to nice clean pool area with clean pool and a clean operating hot tub. Looking forward to breakfast in the morning.

Uncomfortable, I had reservations for two rooms and they give me different floors and there weren't many people in the hotel

Pleasant stay, for some reason the fridge was not plugged in and we didn't notice till the next morning. Love the Keurig coffee maker! It was pretty hard to find how to get to the hotel.

Check-in personnel were very helpful. Room was clean and bed was comfortable. The pool and hot tub were nice but had a lot of chlorine. Overall it was a good stay.

Breakfast and indoor pool and jacuzzi. Staff was very nice. Everything clean