익스텐디드 스테이 아메리카 - 러벅 - 사우스웨스트(Extended Stay America Suites - Lubbock - Southwest)

Our room was not clean. Trash had not been taken out from prior use. The door would not shut completely so it would not lock. The floor was sticky. The front desk staff was very kind and hard working.

The first room we were in was terrible. Someone had smoked in a non-smoking room and the smell had permeated the room. The desk clerk said they had tried many things but could not remove the odor. The carpet was also badly stained. Overall room condition left much to be desired. The night clerk was sympathetic about our situation but no other room was available when we checked in. She did a very good job finding us a better room the next day that was definitely better, but we would rate it as merely adequate. It appeared tired and well used. I suspect the entire facility needs a definite renovation.

Nasty and loud. No breakfast even though sure said it did. Not enough towels, weird smell and the TV didn’t even work what a joke!!

We left after 5 min. The hall smells of pot, people yelling and room was disgusting.

Pretty basic hotel. Not much in the way of comfort or amenities. Not the best part of town.

The hotel smelled like it hadn't be thoroughly cleaned in ages. Bedroom was somewhat clean. Most of the attention was focused on the bed and bathroom.

After making reservations, hotel did not have any rooms available

Hotel is well located, at check in, we were told we didn't have room ( booked since Jan) but later they fixed problem and we got the room. Room was smelly and old, looked that haven't been updated in good long time. During my stay they never went to clean the room up. Need to update carpet and windows, full of sand.

Refrigerator leaked,ppl hanging out in the lobby drinking and making sexual advances,socks,food and business cards under the bed, shower not clean