루이빌 설리번 대학 근처 호텔

We had stayed at another property when passing through Louisville on previous visits but this time we decided to look for something away from the downtown area. Always a fan of Springhill Suites, we picked this in the airport area and were pleased we did. The staff, both evening and morning, was very welcoming and seemed happy we were there. When we asked for restaurant suggestions, we received a full sheet of options. Our room was spacious and clean. The morning breakfast fare was normal for a Springhill Suites, meaning there was plenty to eat and it was good. I woke up early and walked around the area on a pleasant morning, coming away with the feeling the location was a safe one. We will be back.

設施：花灑不好用 服務：沒有純凈水

체크인 및 체크 아웃의 직원들은 모두 매우 전문적이고 따뜻하고 친절했습니다. 우리는 Churchill Downs를 오가는 셔틀을 탔고 멋진 운전자 Charles가있어서 매우 기뻤고 다른 운전자는 회색 머리를 하고 있었고 둘 다 친절하고 배려심이 많았습니다. 더비에 매우 편리합니다. 고맙습니다 !! 7층에 있는 우리 방은 깨끗하고 조용했습니다. 미니 전자레인지, 미니 냉장고, Keurig가 있었습니다. 우리는 사용하지 않았지만 편리하고 모든 것이 깨끗해 보였습니다. 침대는 푹신하고 편안했습니다. 로비에서 무료 커피가 좋았고 감사했습니다. 이 지역에 있다면이 아름다운 호텔에 다시 머물 것입니다.

I stayed with my fiancé as a getaway to some health issues he had earlier this summer and for a change of scenery. Beautiful exterior and lobby. It appears they have either local or vintage art throughout. The rooftop bar and resteraunt had a great ambiance and beautiful views of the city. We enjoyed the happy hour and other small bites and the food was fantastic. Based on these things, I expected the rooms to match the charm. I was so disappointed however that they didn’t. There’s room for improvement as far as some additional art decor in the room and the lighting is terrible. In the evening, the dim lights make you feel claustrophobic and a little like you’re in prison (eek!). The beds were comfortable and pillows were great, so a few changes could really turn things around. I think the biggest issue this hotel will face in the long term is upkeep and cleanliness. For being only opened a year, it’s starting to feel run down. There are chip and loss of paint on the walls, and the carpets have stains throughout. I’d fire the manager and hire a new director of housekeeping. In the bar upstairs, one of the lounge benches was missing about a yard of fabric and was shredded so badly it was embarrassing. You could see the foam. The showers have a half of a door, so water easily can make the bathroom floors wet. I’m wondering if this is causing water damage, since on the ceilings is appears that it may be. Also, they don’t accept all major credit cards, which their website didn’t indicate. When I checked in, they shared that their system is “finicky” with Discover card. They were nice enough to extend a 50 dollar credit for the hassle, however. Overall, If you’re in town, come for a drink or dinner, but stay at the Omni or a Marriot.

부엌 시설이있는 아름다운 넓은 객실. 선택의 폭이 넓었던 무료 아침 식사. 호텔은 바와 레스토랑까지 도보로 1 분 거리에 있습니다. 직원들은 친절하고 특히 발렛 파킹 직원을 도와주었습니다. 매분 사랑

나는 Louisville 지역을 방문하는 동안이 Courtyard에서 훌륭한 숙박을했습니다. 직원들은 훌륭했고 머무는 동안 모든 것이 잘되었습니다. 나는 깨끗하고 밝고 시내 지역의 멋진 전망을 가진 표준 킹 룸에 머물 렀습니다. 방은 내가 익숙했던 것보다 조금 작지만 나는 늦은 밤에만 내 방에있었습니다. 호텔에는 손님들이 즐길 수 있는 여러 편의 시설이 있습니다. 넓은 피트니스 센터, 매우 환영하는 로비, 바, 아침 식사, 커피를 제공하는 비스트로, 점심과 저녁 식사로 제한된 음식을 선택할 수 있습니다. 주차는 호텔에 있으며 객실 요금에 추가됩니다. 호텔 Wi-Fi는 내 방, 로비, 회의실 및 내 방을 포함한 호텔의 모든 지역에서 잘 작동했습니다. 전반적으로 훌륭한 숙박이며 시내 호텔에 비해 너무 비싸지 않습니다. 이 호텔은 도보 거리에 있는 Louisville의 많은 명소 근처에 있습니다. 객실 가격이 합리적이라면 다시 여기에 머물 것입니다.

비즈니스를 위해 정기적으로 여기를 여행하고 호텔은 완벽한 위치에 있습니다 ... 레스토랑 / 바 및 관광 명소까지 도보 거리 (이 여행에서 루이빌 슬러거 박물관까지 도보), 깨끗하고 넓은 객실 ... 좋은 바! 나는이 호텔을 즐겨 비즈니스 또는 즐거움을 위해 강력히 추천 할 것입니다!

호텔은 아름답고 4 번가의 좋은 위치에 있습니다. 먹을 여러 레스토랑과 바이지만 예약하십시오. 침대는 편안했지만 시트는 매우 견고했고 두꺼운 위안자는 없었습니다. 주차는 조금 혼란 스러울 수 있으며 발렛 및 기타 모든 주차장을보기가 어렵 기 때문에 더 많은 간판을 볼 수 있어야합니다. 우리는 더 큰 차량을 가지고 있었고 다른 주차장을 사용해야했습니다. 앞부분의 모든 대리인 때문에 주차장이 어디 있는지 알 수 없었습니다. 그래서 우리는 도로 아래의 공공 주차장에 주차했습니다. 호텔 직원은 이것에 대해 좋았고 호텔 주차 요금을 환불 했으므로 우리는 이중 청구되지 않았습니다. 방문객에게 큰 도움이 될 것임을 알게 된 한 가지는 호텔 내부의 간판과 주차장입니다. 호텔은 매우 넓고 모든 층이 동일하게 보입니다. 따라서 어느 타워로 갈 것인지 레스토랑이 어디에 있는지를 상당히 돌릴 수 있습니다. 예를 들어, 엘리베이터 안에 간판이 있어서 어느 층을 어느 레스토랑 / 스카이워크로 접근할 수 있는지 알 수 있는 것이 좋을 것입니다. 이 호텔을 확실히 추천하고 다시 여기에 머무를 것입니다.

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

The hotel is well Maintained and the Bartenders are great. The highlight of our visit is when I spoke about a small incident to the front desk. Melissa handled it perfectly and was a total sweetheart. I tried to get her to move to Texas and work for us as a Manager but she declined. Not really but she is amazing and should be considered for a Management roll as she possesses the qualities you can’t teach. Thank you and see y’all soon.