Solaz, a Luxury Collection Resort, Los Cabos

一家十分出色的酒店 環境和裝修都很好 除了餐廳性價比有點低之外一切都很好 十分推薦

What an incredible experience! This hotel is truly one that f a kind in terms of the property itself- but also in regards to the amenities and service provided by their diligent and attentive staff. From dining at the many incredible restaurants to watching whales from our balcony and at the pool, Solaz was the best hotel in every way.

Amazing resort. Great restaurants, pool areas and very friendly staff. The views are just so good. Bar is top notch. Very impressed with Anthony, our server from the riccio restaurant went above and beyond to serve us and get everything we needed.

My wife and I on a three-day getaway. We sought out luxury and we got it at Solaz. The landscaping and architecture are breathtaking and will not disappoint. Staying in one of the plunge pool suites the view out our windows were remarkable and architectural magic as it looked like an unobstructed desert scape view to the ocean (through color and roof-top landscaping they make the buildings disappear). Check-in was friendly, fast, and unremarkable. Our room was not ready until check-in time but we were immediately notified and shown to the room when it was. The decorating, cleanliness, and feel of the rooms did not disappoint. Perfect. The pools, beach, and facilities were all first-class. We enjoyed all of our meals at the on-site restaurants with Riccio di Mare being a standout. Also particularly enjoyed a lunch we had at Baja Beach. For alcohol there were numerous drink options and solid wine lists to include in-house sommeliers. What makes Solaz worthy of high-regard and a certain return visit from us are the staff. From start to finish, from Artisan Butler to Landscapers, friendly, engaged, and made us feel welcome and very well taken care of. We were fortunate to have “artisan butlers” assigned with Josue and Raul, and these gentlemen made it their mission to ensure everything was perfect. On the pool-deck Pedro and Iriving knew our names and preferences well before we knew theirs. Julio behind the bar was talented not on classics but his own creations. In the restaurants, all the servers and support staff were on point but Victor had a true charisma at Riccio di Mare. Simply put virtually every staff member was deserving of mention. I hope Solaz can keep up this quality of staff as they really did make the trip for us. A notable caveat is we visited during Spring Break which really pushed up occupancy and the overall kid-count, lending to some minor issues that although the hotel staff worked hard to mitigate, could perhaps be better handled through hotel policy/procedure in the future. No adults only section - from pools to hot tubs to actual pool bar, numerous unsupervised (or limited supervision) kids running around. I certainly want families to have fun but this can, and did, come at the expense of the couples. Lounge Chair availability - the "chair-grab" started as early as 0600 leaving limited options by 0900. Some more "obvious" attempts to reserve chairs and return hours later were cleared by staff but on one day at 0845 the chairs were almost 100% covered in towels or other method with only 10% actually being occupied. We have seen this same issue at lesser resorts and I don't have a real solution but to say it was a frustrating aspect of our stay and not as much of an issue at comparable resorts in our past experience. A Spring Break only problem? I will begrudgingly admit to schlepping down to the pool area on our last day before breakfast...."if you can't beat them, join them" I suppose..... Although

This place is incredible! The architecture and grounds are amazingly beautiful. We enjoyed our time on the property, taking in the lovely view of the ocean and the buildings and landscaping. You must try the daily breakfast buffet- yum! A special shout out to our butlers Raul and Joshua and our servers on the beach Irving and Pedro. Cesar also took immaculate care of our beach chairs. If you are considering going here… Go!

Customer service, property, food, beach, location location location 100%. This is what luxury means. -location is very central to both San Jose and Cabo San Lucas. -the most beautiful beach I have ever seen -incredible food -staff very friendly and helpful -overwhelming experience and so beautiful

One of the best beach resorts we’ve been to. We went with our 5-year-old for her Spring Break and had an amazing time. The place is kid-friendly without compromising luxury. There were lots of other kids there (it being spring break) but it didn’t feel overrun by kids. Our room (one bedroom suite with plunge pool) was gorgeous and spacious, and central to everything. We loved the outdoor areas (both the entrance/outdoor shower, and patio/plunge pool). The kitchen/living area were huge, the bed was comfortable, and the shower was spacious with great products. Every single staff member is fantastic. We didn’t meet a single employee with anything less than an enthusiastic, welcoming attitude. Our personal butlers, Raul and Raphael, were attentive and incredibly helpful with making and cancelling restaurant reservations, including off-property, and other things we needed help with. The spa is divine. We arrived over an hour early and were able to enjoy the locker rooms, pools, sauna, etc. The locker room attendant was a special touch. Fanny helped me set up my shower before my treatments, but the best touch was putting my wet swimsuit in a heated dryer so it would be dry when I put it back on after my treatments. Both my massage and facial were amazing. All of our meals were very good, but Al Pairo was really the winner. It was more of an authentic Mexican restaurant, though the food and service at Mako and Ricci were very good as well. Breakfast at Cascabel was one of the best/most unique buffets I’ve seen. Our daughter had a great time at the kids club and begged to return. There were at least 10 other kids there to keep her company, and she loved the teachers. The pools are beautiful and heated. The pool attendants and servers are fast and gracious. Cesar and Brandon are particularly wonderful and went above and beyond. It was in the 70s and sunny our whole stay, and though it can get chilly and windy at night, there are blankets available at dinner. Overall, we will definitely plan to return. Yes, it is expensive, but for us it was well worth it.

the resort is beautiful but the service is absolutely horrible. we stayed in club level with butler service and didn’t see him the entire trip. very little help. for a 5 star cash pay resort, food and beverage service are incredibly slow. minimum of 30-45 min to get any food or drink service at the pool. waited 40 min for a table at the breakfast buffet at about 30% occupancy and saw our server twice. we barely got served coffee let alone any other beverages. don’t waste your money. go to le blanc or garza.

Overall it was a good experience but I don't think it's worth the money. Things we liked: The grounds are beyond beautiful, the whales putting on a show all day was my favorite part, the rooms were very simple and beautiful. I felt like I was in a spa while in my room. The pool by the beach was sooo warm and inviting, the bar tenders and servers were very nice and not pushy, the room attendant was adorable and even brought us a shot glass with lime when she saw our tequila bottle. The food at the main restaurant by the beach was great and my fish at the Italian restaurant was really good. They made fresh water available to you whenever you wanted it for free. Great pillows and soft beds. Very clean overall. Uber was easy from the hotel to Cabo or San Jose. What we didn't like: The spa pricing is the highest I have ever seen, much higher than a Ritz. Same with the food, I got a smoothie with protein after my workout and the little plastic container was 23.00 US. NO smoothie is ever worth that amount of money. The Avocado toast was more than 25 dollars too and it was good but not all that big. The biggest disappointment was the workout room- it was very small and the few machines they had were very good but they were all being used because you can't walk on the beach because of the terrain and swimming is very dangerous here so everyone wants to use the machines to get some movement. Also, there was only one set of weights and the lightest weights were 4kg which is over 8 lbs. I am an older lady and 8 lbs is too heavy for some exercises so I had no options. Also, one day I went to do a little workout and a lady had the 3 lowest dumbells on her mat. No one else could use the weights because she hoarded all of them. There were only 3 or 4 yoga mats so sometimes you could get them but other times, no such luck. There was not much room to do a workout on your own, I went outside to do my workout but I had to find workouts with no weights, no bands (they didn't have any resistance bands) or anything extra. I couldn't believe they didn't offer classes of some sort or anything. There wasn't even a person in the workout area that could help you if you had an issue. It is not a place you want to go if you are a workout person. The website is also terrible- you can't learn much about that hotel from the website. I assumed all of these things that were important to me would be available at the price we were paying, but I was wrong. Don't assume because you booked a king bed that they are going to give you a king bed. It's all upon availability, nothing is guaranteed. I have never had that happen before that I booked a king bed and was told we had to sleep in queen beds. We fought for it and they figured it out but that was a horrible first hour at the hotel. In my experience Mexico has always been a place where you can find good deals, you won't find good deals here but the property is beautiful if that's what you