맬드런 호텔 데리(Maldron Hotel Derry)

A well located property, but having stayed in other Maldon hotels, I couldn’t believe this was the same chain. I’d stayed in the Cork on a few days before, and it was lovely, but this was like something else. Room smelled like a greasy spoon Café, fittings, hanging off wall in bathroom, TV remote with flat batteries, stains on carpet. No staff to greet for breakfast. Hard croissants. It was mercifully cheap, but I think I could see why. That said, it was quiet and well located for Derry centre.

Room was freezing cold, windows wide open when it was 4 degrees outside. Radiator in our room didn't work, staff argued that it did. They even suggested that we didn't know how to turn the radiator on. I'm 56 years of age. Wouldn't show us an alternative room, they were too busy. Staff member came and checked radiator and hey-presto it didn't work. Moved from executive double room to a standard double. No refund on the difference in price!!

The staff was extremely helpful and kind. We had an issue with the sheets not being cleaned properly and someone came to change them right away. The bathroom was a bit dated and could use a deep clean, but it worked well and the location couldn't have been better. We were also able to snag one of the free parking spots at the hotel.

Nice hotel just a few steps off the Diamond. Easy access to the city wall. Best in Show award to Shannon at the desk...super-friendly and super-helpful, she made looking for supper, looking around, and even parking great experiences. Breakfast was well appointed, too!

Shannon on reception was excellent - one of the best members of staff we came across in our trip around Northern Ireland. No request was too much and she advised us of events and dining options that were so good.

A fantastic hotel with the most helpful staff. Will stay here again for sure

checkin good parking good and free if available receptionist and other staff very helpful only downside was due to a coach your staying there the restaurant was booked out until 8.15pm with no warning. would have been nice if some consideration was given to the other hotel guests

Hotel central. Buffet breakfast very good. Staff not very friendly. Bathroom not very clean

Hotel is a great location and decent price but needs some updating