Booked on 21-10-2021 for a stay on the 13-08-2022 we were going to watch a concert at Wembley stadium so thought rather than ger caught up in the rush for the train stay local and return home the next day, so as the date was close I thought I'd call the hotel to ask about parking lucky I did I was told by a member of staff that the hotel is closed to reservations and someone from the head office should have got intouch to let me know so I called head office to ask why no one had contacted me they said someone from the hotel should have done and no one can tell me the reason why the hotel is closed Now we can't get another hotel in the area because they are now all booked for the dates so definitely won't be using best Western hotels anymore
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