로코 포르테 브라운스 호텔(Brown's Hotel, a Rocco Forte Hotel)

I’ve had the privilege of staying in some of the finest hotels around the world but Browns in London will always hold a special place in my heart. It’s the home away from home for me- the staff are so generous and friendly, especially Emanuel and George the doormen. This establishment is head and shoulders above the rest and I truly love it here, leaving is always a sad occasion.

Hands down....the best hotel service we've ever had. What a beautiful place, but the staff is second to none. (Especially Patrick and Lee) Wonderful breakfast and our dinner at the hotel was perfect. We are a family of 5 and every one of us was treated with the same level of service. We will certainly return. Thank You Brown's Hotel!!

We had afternoon tea at Browns today before taking my 4 year old daughter to the theatre. After looking at different children friendly options we thought she would like this jungle book inspired one. Complete disappointment and nothing like any of the pictures we’d seen of the childrens afternoon tea. Our afternoon tea at £75 a head was also extremely disappointing and I’m baffled as to how there are not more negative reviews unless the people leaving them have nothing to compare it to. The sandwiches weren’t fresh and had very little flavour, the pickled cucumber did not work with the cream cheese. Scones were nice but 2 per person? Would much rather of had some more savoury options, and the cakes were all lacking anything spectacular. £220 for 2 adults and a child was definitely not worth it, and I never mind paying when it’s worth it

The location, accommodations, amenities and hospitality exceeded our expectations. We had stayed before at other luxurious hotels in London and never had we received such personal service and enjoyed so much our stay . We would definitely return and recommend it to friends. The porters,Givi and Ivan always made us feel welcomed and went out of their way to help. Christina in the front desk cheerfully took care of printing a 30 page document and latter scanning and sending it and John Thompson always found a taxi for us. We really enjoyed our stay at Brown’s. Jose and Yoly Alegria

Brown's offered one of the best hotel experiences that I have had (and I travel regularly). In addition to the truly comfortable bed, all of the services and amenities (including dining, concierge, housekeeping, doormen, and gym) were of a 5-star quality. I loved staying there and hope to have a reason to return soon!

Ideally located this stunning ultra luxury hotel exceeds all the expectations. Little pleasant surprises with thoughtful personal touch on every step of the visit, Bravo Browns team! Dinner on Sunday was scrumptious, the best ever Dover Sole a La meunière! Excellent service from Gianluca from Sardinia and elegant attentive welcome from Paul. Live music was a cherry on the cake. Spa is another gem that should not be missed. All the way from the booking process to the actual treatment. Spotless facilities with friendly and genuine service. Olga and Hannah excellent professional staff at the spa reception and the best full body massage by Silvia ( sorry if I don’t recall correctly, lovely lady from South America). Thank you and until next time. Mrs Natalie Chanadiri Beridze

There are many luxury hotels in London, but Browns is outstanding. Why? The staff. Many luxury hotels can provide pleasant accommodations, amenities and food. But, Browns is very different because of the service of the staff...more smiles, "good mornings," remembering names, engaging conversation and a commitment to guest's comfort and satisfaction. I've stayed at many five star hotels in London, but I will only return to Browns.

Wonderful setting for an enjoyable afternoon tea. Good service, tasty products. It's not cheap, but it was worth it. Although the bread could have been fresher and I myself prefer 'dosing' my own tea as I take it without milk. Would definitely recommend!

I was visiting London for the first time and I was suggested by a friend to try the afternoon tea at your hotel. We had a great experience and enjoyed a lot the afternoon tea that you offer, spending our time there was worth it, definitely will be doing this again next time. The staff was very friendly and the service was amazing. Thank you, Lefter, Artur, Akshay, Maria and Rocco for the lovely service 😊