크랜리 호텔(The Cranley Hotel)

방이 오래되었고, 난방 시스템이 반응하지 않고, 냉온수 공급이 이루어지고, 플러싱 물이 매우 천천히 돌아옵니다! 아침 식사는 치즈, 햄 슬라이스, 버터, 토스트, 티백, 인스턴트 커피로만 구성됩니다!

매트리스가 더러웠고 아기 빈대가 있었습니다. 관리자는 훈증소독을 인정했지만 매트리스를 교체하지 않았습니다. 방은 더러웠고 욕실은 손상되었으며 카펫은 적어도 30년은 된 것이었습니다. 호텔 사진은 적어도 카펫만큼 오래되었으며 호텔 상태를 완전히 잘못 표현하고 있습니다. 무슨 수를 써서라도 피하세요.

리셉션에서는 보증금이 4~5일 후에 환불된다고 합니다. 아직 카드로 환불되지 않습니다. 저는 2022년 9월 7일에 체크아웃합니다. 현재 2022년 9월 13일에 카드에 환불된 금액이 없습니다.

서비스가 매우 열악하고 수도꼭지가 조여지지 않고 위생 상태가 보통이며 많은 승객이 올 때 불평했습니다.

Worst hotel ever, dirty, runned down, no tea and coffee facicility or working TV. Half of the bulbs I. Room working in corridor smell of mildew, bteackafats on lodes was limited to toast and slice of cheese and salami. Staff unfriendly and not responsive to complaints. Worst experience that guest can have, Fawlty towers would have better standards by far. I BOOKED A SUPERIOR ROOM AND GOT A BASEMENT ROOM WOTH HANTS.

Advertised as a 4* hotel … definitely not even a 1. An unaware £50 deposit for room keys … and takes a week plus for it to be returned. Upon arrival no duvet cover, no room lights worked, black mould and cracked tiles in the bathroom. Breakfast included a ‘continental’ breakfast which consisted of a tray of ham and cheese

Rubbish hotel absolutely filthy complained and nothing was done luckily trip.com helped me out

Lovely, well presented room in a nice location. A short walk to the nearest tube station so not too long to get into Central London. Very spacious rooms! A beautiful bathroom and great shower. Breakfast in the morning came free with the room but consisted of pretty much just toast, butter and various cereals. When I first arrived at the hotel there was no one at the front desk for a good 15/20 minutes so I had to just sit and wait to check in and enter my room which wasn’t great! Overall a nice stay for an excellent price!

The location is excellent the rest is absolutely terrible. DO NOT BELIEVE THE PICTURES. We didn’t even stay the night and went home. The hotel is so run down and dirty I wouldn’t put stray dogs in there. The guy who was manning reception was rude and wouldn’t let us check in until 2pm and spent the whole time on the phone whilst checking us in and demanded a £50 deposit. There was a thick tide mark around the bath and mould around the shower and bathroom taps. Half the lights didn’t work inside the room and up the stairs within the hotel. The handles on most of the furniture was broken as was the tv remote. Carpets were threadbare and dirty. Holes in the wall and ripped wall paper. Horrid.