컴포트 인 빅토리아(Comfort Inn Victoria)

호텔은 깨끗합니다. 직원이 도움이 됩니다. 체크인 및 체크 아웃이 빠릅니다. 에어컨과 환기는 만족스럽습니다. 개선점을 제시한다면 와이파이 안정성일 것이다. Wi-Fi 연결이 때때로 방에서 끊어졌습니다. Wi-Fi는 조식 공간에서 사용할 수 없습니다. 근처에 이탈리아 사르데냐 출신 셰프가 온 괜찮은 사르데냐 레스토랑이 있습니다.

원래는 지하에 방을 배정받았어요. 방에는 작은 창문이 있고 전화 신호가 없습니다. 직원분이 친절하게도 다른 방으로 바꿔주셔서 괜찮았습니다. 감사해요

기본 3성급 호텔. 방은 깨끗하고 방은 2박 동안 청소/서비스가 되지 않았습니다. 기본 아침 식사 (페이스트리, 기계로 만든 카페, 깡통으로 만든 시리얼 및 과일 샐러드).

방은 샘플 사진과 전혀 달랐습니다. 그리고 가격이 얼마나 비싼지 설명에 나와 있는 것과 같은 에어컨도 없고 방도 없는 상태여서 매우 실망스러웠습니다. “방 안의 창문”은 전망이 없는 지하실의 프라이버시 창을 의미합니다. 다른 곳에 돈을 쓰세요.

런던의 훌륭한 위치, 침실은 그다지 깨끗하지 않습니다.

It was a breeze checking into Comfort Inn and the room honestly looks much better than the pictures! I’m just glad it doesn’t have dingy carpets covering the floor and it was so clean! Also, the inn might be small overall, it has a functioning lift so we didn’t have to lug our luggages up the stairs. Did I mention the superb proximity to Victoria station? There’s also a luggage storage place right opposite the inn, super convenient!

EXCELLENT location!! Walking distance to Buckingham Palace, Westminster Abbey, Piccadilly circus, Big Ben view... the room we stayed was small and would need some renovation, but clean and had privet bathroom (such a plus!) and it was more than enough for the short stay, we highly recommend this hotel.

¡Un completo desastre! Así resumiría la experiencia en este hotel. Era la cuarta vez que íbamos allí y la primera postpandemia, y el servicio ha bajado absolutamente en estos años, tanto el trato al cliente como el desayuno y las condiciones de la habitación. Lo único realmente bueno fue la chica de la recepción (muy maja y amable) el primer y el último día, el resto fue absolutamente negativo. Voy por partes. Esta vez contraté el hotel por TRIP.COM con 3 meses de antelación y, cuando llegamos, tuve la convicción de que nos penalizaban por haber contratado la habitación por esta excelente web viajes y demás. Nos dieron una habitación en el subsuelo (planta -1), oscura y pequeña. Después de protestar nos dieron otra en la planta baja con el ruido de las calderas al lado. Protesté y, al día siguiente, me volvieron a dar una habitación en la misma planta baja y pregunté por qué no en la primera, segunda o tercera planta, después de haber reservado la habitación. En las 2 habitaciones había humedades en el techo, manchas en la moqueta, el mango de la ducha que apenas se mantenida en su peana, luces que no se encendían, váter que apenas funcionaba con cinta aislante en una parte rota, etc (adjunto fotos). El desayuno era muy pobre y el servicio pésimo. Habíamos estado en 3 ocasiones y este hotel de 3 estrellas ha bajado su calidad en todos los sentidos. No volveremos más. A complete disaster! This is how I would sum up the experience at this hotel. It was the fourth time we went there and the first post-pandemic, and the service has absolutely gone down in these years, both the treatment of the client and the breakfast and the conditions of the room. The only really good thing was the girl at the reception (very nice and friendly) the first and the last day, the rest was absolutely negative. I go in parts. This time I booked the hotel through TRIP.COM 3 months in advance and, when we arrived, I was convinced that we were penalized for having booked the room through this excellent travel website and others. We were given a room in the basement (floor -1), dark and small. After complaining they gave us another one on the ground floor with the noise of the boilers next door. I protested and the next day they gave me a room again on the same ground floor and asked why not on the first, second or third floor, after I had booked the room. In the 2 rooms there was dampness on the ceiling, stains on the carpet, the shower handle that was barely kept on its base, lights that did not turn on, toilet that barely worked with insulating tape in a broken part, etc (attached photos ). The breakfast was very poor and the service lousy. We had been on 3 occasions and this 3-star hotel has lowered its quality in every way. We won't be back anymore.