원 알드위치(One Aldwych)

친구가 가져갈 수 있도록 프런트에 물건을 맡겼는데, 알고 보니 분실되어 찾을 수 없었습니다!

우리는 짐이 많은 두 대의 택시를 세웠는데 포터나 도어맨이 우리를 도와주지 않았습니다. 그들은 단지 안에 서서 우리를 지켜보고 있었습니다! 호텔 배관 상태가 형편없습니다. 욕조에서 물이 빠지면 샤워실에도 물이 넘칩니다! 또한 변기 물을 내릴 때 시끄럽고 파이프에서 윙윙거리는 소리가 납니다. 욕조 옆에는 없고 샤워실에는 세면도구만 갖춰져 있었습니다. 객실에서 거리 소음이 선명하게 들립니다. 방해 금지 표시등이 우리를 깨우는 동안 호텔 직원이 방에 3 번 전화했습니다. 또한 일주일에 이틀 동안은 호텔 레스토랑이 없고 바 스낵만 제공됩니다. 5성급이 아닌 4성급 호텔이어야 합니다. 런던의 다른 곳(Connaught, Claridges, Beaverbrook, Cadogan 등)에 묵으세요. One Aldwych는 가격 대비 가치가 낮습니다.

Nothing is too much trouble for the staff at the One Aldwych. They made our stay feel very special. This is a hotel that I would definitely recommend and would return to.

The hotel staff were extremely friendly and helpful. The housekeeping was excellent, friendly staff, felt very welcoming

Lovely property. Room was small and pleasantly decorated, a single wardrobe and no drawers meant we lived out of our suitcase for the stay.

Trendy and modern property with great amenities. We loved the live jazz from the hotel lobby and the complimentary food & beverage bar in the rooms.

Good location and nice facilities overall. Clean. Good breakfast albeit a bit pricy. Good cocktails. The service level was disappointing, clearly below what I have experienced at most other five star hotels. For instance, we asked the front desk for restaurant and bar recommendations. They recommended their own lobby bar... Fair enough, but when asked if they had any other recommendation their only recommendation was the hotel's other restaurant, Indigo. Other than that they had no recommendations... Overall a decent hotel but nothing special. Would rather go back to e.g. the Rosewood or even the Hoxton.

The hotel is relatively small and as such service was very personal. As ******* Gold status members it was disappointing not to be offered a room upgrade without any explanation from the staff member checking us in as to why, even though the hotel didn’t appear to be full. However, the room we were allocated was nicely decorated but it was disappointingly small for a luxury hotel. In spite of this we did enjoy our stay, the hotel is in a great location, for theatres, restaurants and sight seeing. The staff were also very friendly. Would I choose this hotel the next time we visit London, probably not.

Perfect location for all the attractions. Hop on and off stop was out our front door. Out theatre was 5 minutes walking. Easy walk to Buckingham Palace. At Covent Gardens full of great restaurants!!! Bar was fun. Pool nice. Staff so helpful. Our room was perfect!!!