발리오니 호텔 런던 - 더 리딩 호텔 오브 더 월드(Baglioni Hotel London)

服務地段都很好的酒店。硬件跟國外的酒店比也很OK了，比較歐洲的感覺。倫敦半個月住了三家酒店，這家不像前兩家備有完整的廚房設施和洗衣設備，我們幾乎天天跑中國城，時間長了還是略微感覺不方便。

酒店剛剛成立兩年半，但是整體裝修設施像是用了20年，使用不足在於熱水不穩定，大小不是由自己控制而是取決於同一時間樓裏的使用人數；温度在25度的標識實際接近40度。 其次，門鈴聲特別的尖鋭刺耳，即使你掛了免打擾，也不能確保”服務長者們”注意到。退房的時間節點會在房間內拉起918式警報，很酷的 好在於其它方面的服務尚可，第一晚到達對房間不滿意換了一個邊角位，面積大概40平，一個人住還算寬敞。每次叫外賣，也會及時送到房間。

老牌英式酒店，除了貴、服務，地理位置都很優越。房間也比一般的酒店大，對面就是海德公園和肯辛頓宮。離哈羅德百貨走路大約二十分鐘，附近全是高檔小區。

地理位置佳，中規中矩的五星酒店，符合它在倫敦的價位吧。

This hotel was amazing! The staff was totally five-star. Miss Laura in particular. She deserves a raise. I love the experience. The people were very welcoming, warm and provided us with alternatives for places to go and dine where to go to visit. The staff was very welcoming and understanding. I will definitely revisit again.

There was no TV available during my stay at the property. Also, the internet was terrible. I had to use my personal hotspot connection but the connectivity was still bad. Staff is very nice especially from the restaurant. However, not planning to stay there again.

Good location, nice enough room with a comfy bed (although very soft with no lumbar support). Let down by the service which throughout the stay felt pretty meh. Worst example was at the restaurant for breakfast, we had to leave for the airport so asked if they could accommodate a relatively tight turnaround (40 minutes isn’t that tight but was trying to be safe), not only did we not receive any food (literally just ordered eggs and toast…) but when I asked after 30 minutes if we could just get it in a box to go, 10 minutes later still nothing. Left hungry and annoyed. Completely ridiculous and certainly not the standard for a hotel of this supposed to quality. Left a bad taste in my mouth (or rather no taste at all), and I won’t be returning to stay here again.

Whole experience was disappointing. Hotel was beautiful decorated , but stuff is useless. They are polite but useless. I feel sorry for the manager who is always letting down by his team.

Super freindly confortable nice hotel. We had one issue with the room which was resolved sympathetically. The hotel went beyond though on departure when they sorted out a taxi issue for us.